Zavvi Complaints

Zavvi Complaints Details

Complaints Email customerservice@zavvi.com
Complaints Phone Number +44-333-300-3355
Twitter URL https://twitter.com/zavvi

Complaints Process

Zavvi is known for its wide range of entertainment products including games, DVDs, Blu-rays, and merchandise related to film, TV, and gaming. The company strives to offer the best possible customer service, but sometimes things can go wrong. If you have a complaint, Zavvi offers several options to resolve the issue.

The first step in the complaints process is to contact the company via email or phone using the details provided in the table above. Zavvi’s customer service team will then review your query and try to resolve it as quickly as possible.

If you are not satisfied with the initial response, you can escalate your complaint to the customer service manager for a thorough investigation. They will examine your case and provide a final response within 28 days of receipt.

In the unlikely event that your complaint remains unresolved, you can contact an alternative dispute resolution (ADR) service, like the Retail ADR, and ask them to investigate the matter on your behalf.

An Introduction to Zavvi

Zavvi was first established in 2007 as an online retailer of entertainment products. Since then, the company has grown considerably to become one of the UK’s leading merchants of gaming, film, and TV memorabilia. With over 20,000 products available, the company has everything you need to satisfy your geeky cravings.

Zavvi aims to make shopping for your favorite entertainment products hassle-free by providing everything you need in one place. The company offers a range of delivery and payment options, and its customer service team is always ready to help. So, whether you are a fan of movies, games or TV shows, Zavvi has you covered.

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