Zatchels Complaints

Zatchels Complaints Contact Information

Complaints Email (mailto) Complaints Phone Number Twitter URL +44 870 974 9627

Complaints Process

Zatchels is committed to providing high-quality products and services to all its customers. However, if you are not satisfied with any aspect of your experience with Zatchels, the company encourages you to get in touch and share your feedback.

To make a complaint, you can contact Zatchels by email at or by phone at +44 870 974 9627. Alternatively, you can reach out to the company via Twitter at

When making a complaint, it is important to provide as much detail as possible about the issue you are experiencing. This will help Zatchels to investigate the matter thoroughly and provide an appropriate resolution. The company aims to respond to complaints within two working days and will keep you updated on the progress of your complaint throughout the process.

Zatchels takes all complaints seriously and strives to resolve them as quickly and efficiently as possible. If you are not happy with the way your complaint has been handled, you can escalate the matter further by contacting the Retail Ombudsman or the Online Dispute Resolution platform.

Introduction to Zatchels

Zatchels is a British brand that specializes in handmade leather bags and accessories. Founded in 2011, the company has become known for its unique designs and high-quality craftsmanship. Zatchels sources all of its materials and produces its products in the UK, ensuring that each item is made to the highest standards. The company is committed to providing excellent customer service and strives to exceed customer expectations at every opportunity. If you have any feedback or complaints about Zatchels, the company is always eager to hear from you and work to resolve any issues you may have.

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