| https://twitter.com/YorkshireWater | |
| Complaint Email | – |
| Complaint Phone Number | 0345 124 2424 |
| Online Complaint Form | https://www.yorkshirewater.com/get-in-touch/compliments-and-complaints/complaints-call-back/ |
| Head Office | Yorkshire Water, PO Box 52, Bradford BD3 7YD |
Water is an invaluable natural resource that is growing increasingly scarce. Water supports every life-form on this earth and without water one would not imagine any life on this planet. To better manage this increasingly scarce resource, many water companies have emerged all over the globe. These water companies not only provide clean drinking water to their respective consumers but they also help preserve water by promoting optimum utilization of fresh-water bodies and innovating water treatment techniques.
Yorkshire Water is one such water company that operates in most parts of Yorkshire and part of Derbyshire, in England. The company provides clean drinking water and wastewater services in its operating area. The company was established in 1973 and it is headquartered in Bradford, England. The company is regulated by the Water Industry Act 1991 and is owned by Kelda Group.
In addition to its amazing water provision and wastewater treatment services, the company has enabled its customers to manage their accounts, pay their bills, and report any water pollution virtually via their website. Besides, any of its consumers can also get in touch with the supportive and professional customer support team of the company. If you have any queries or want to file a complaint then you can readily do it via any of the following means.
- Via Phone
- Via Post
- Via Consumer Council for Water
- Via our complaints services
How to Lodge a Complaint to Yorkshire Water
You can complain via any of the above means but registering the complaint via phone is the most convenient as it is an instant means of resolving your query. For lodging, a complaint via phone, visit their website, and at the bottom of the homepage, you will find the ‘our contact information’ tab. Click this tab and you will be redirected to another webpage, where you have to choose the ‘make a complaint’ option. After selecting the make a complaint option, you will land on the complaints page where you will find their phone number i.e., 0345 1 24 24 24.
Once you are connected with a member of the customer support team then you can lodge your complaint and the member will guide you through the resolution process of your complaint. Besides reaching them out by phone, you can also file your complaint via any of the following methods.
Via Post
You can also register your complain via post as you can also write them a complaint letter. Their postal address is available on the complaints page of their website. For your convenience, the postal address is following.
Yorkshire Water, PO Box 52, Bradford BD3 7YD
Via Consumer Council for Water
If your complaint is not resolved by Yorkshire Water then you can make a complaint to Consumer Council for Water or CCWater. CCWater is an independent body that investigates any water–related complaints of the customers. You can reach CCWater through this link, ‘ccwater.org.uk’. Still you are unhappy then reach out to Water Industry Redress Scheme (WATRS) via this link, ‘watrs.org’.
Final Word
Yorkshire Water is an expanding water company of the UK. And like every growing business, Yorkshire Water value its consumers and is therefore eager to listen out their consumers via the multiple communication channels provided via its website.