XY London Complaints

XY London Complaints

Email Phone Number Twitter URL
customerservice@xylondon.com 0844 273 7595 https://twitter.com/xy_london

Complaints Process

XY London takes customer complaints very seriously and strives to resolve any issue as quickly and efficiently as possible. If you are unhappy with a product or service, please follow the below steps:

1. Contact customer service via email or phone
2. Provide details of the issue, along with your order number and any relevant evidence
3. The customer service team will investigate the issue and aim to provide a resolution within 5 working days
4. If the issue is not resolved to your satisfaction, you can escalate the complaint to the customer service manager
5. If you are still unsatisfied with the resolution, you can contact the consumer Ombudsman.

Introduction to XY London

XY London is a UK-based women’s footwear and accessories brand that has been trading since 2014. Their product range includes shoes, boots, sandals, bags, and accessories. The company prides itself on its affordable prices, high-quality products, and excellent customer service. XY London is dedicated to providing the best shopping experience for its customers, and they are always open to feedback and suggestions.

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