Xtrawine.com Complaints
| Complaints Email | Complaints Phone Number | |
|---|---|---|
| info@xtrawine.com | +39 02 8922 0450 | @xtrawine_com |
Complaints Process
Xtrawine.com strives to provide the best possible customer service, and we take all complaints seriously. If you have any issues with our products or services, please contact us via email, phone, or Twitter. Our customer service team will do everything they can to resolve your complaint as quickly as possible.
When making a complaint, please provide as much information as possible, including your order number and the nature of your complaint. This will help us to understand the issue and provide an appropriate response.
We will acknowledge your complaint within 24 hours and aim to resolve the issue within 5 working days. If we need more time to investigate the matter, we will keep you informed of the progress.
An Introduction to Xtrawine.com
Xtrawine.com is an online wine retailer based in Italy, offering a wide range of high-quality wines from around the world. Our mission is to provide our customers with the best possible service and the finest wines at competitive prices.
We work directly with winemakers to ensure that we can offer the most authentic product, and we strive to maintain excellent relationships with our customers. We are committed to ensuring that every purchase is a positive experience, and we take great pride in our customer service.
At Xtrawine.com, we believe that wine is more than just a beverage – it is an experience. We hope that our products and services will help you to discover new wines and enhance your enjoyment of this wonderful industry.