XLN Telecom Complaints: How to Get in Touch
| Complaints Email | Complaints Phone Number | Twitter URL |
|---|---|---|
| complaints@xln.co.uk | 0800 069 9683 | @XLNTelecom |
Complaints Process
If you are facing any issues with XLN Telecom’s products or services, you can lodge a complaint through the contact channels mentioned above. The company’s complaints team will acknowledge your complaint within two working days and will provide you with an estimated resolution time.
XLN Telecom aims to resolve all complaints within seven working days. If your complaint requires further investigation, the team will provide you with regular updates until a resolution is reached. If you are not satisfied with the outcome of your complaint, you can escalate it to XLN Telecom’s managing director.
About XLN Telecom
XLN Telecom is a UK-based telecommunications company that offers phone and broadband services to small and medium-sized enterprises (SMEs). The company’s services are designed to meet the unique communication requirements of SMEs, providing them with affordable and reliable connectivity solutions.
XLN Telecom was founded in 2002 and has since grown to become one of the UK’s leading SME telecommunication providers, with more than 250,000 customers nationwide. The company’s mission is to provide SMEs with high-quality, cost-effective telecommunications services that help them grow and succeed.
Shocking customer service.
They have cut off my Internet today and say it will take 6 days to resolve. How can a small business survive with this service….