XE Money Transfer Complaints:
| Complaints Email | Complaints Phone Number | Twitter URL |
|---|---|---|
| compliance@xe.com | +44 (0)20 7220 8181 | https://twitter.com/XE |
Complaints Process:
XE Money Transfer takes customer complaints seriously and has a formal process for handling them. Customers can lodge a complaint by emailing compliance@xe.com or by calling the complaints phone number at +44 (0)20 7220 8181.
XE Money Transfer aims to acknowledge and investigate complaints promptly, and if possible, provide a resolution within 15 business days. In cases where a resolution cannot be provided within this time frame, XE Money Transfer will keep the customer informed of the progress made and when they can expect a resolution.
If customers are not satisfied with the resolution provided by XE Money Transfer, they can escalate the matter to the Financial Ombudsman Service in the UK.
An Introduction to XE Money Transfer:
XE Money Transfer is a foreign exchange and money transfer company that was founded in 1993 in Canada. It has since grown to become a global company with offices in North America, Europe and Asia Pacific. XE Money Transfer provides services to individuals and businesses, helping them transfer money quickly and securely around the world.
XE Money Transfer prides itself on offering competitive exchange rates and low transfer fees. It also provides an online platform for customers to manage and track their transfers. With a focus on customer service and satisfaction, XE Money Transfer aims to make the process of transferring money across borders as simple and stress-free as possible for its customers.