WTTB Complaints

WTTB Complaints: Contact Details

Email Address Phone Number Twitter URL
customerservice@wttb.co.uk +44 (0)161 209 4808 @wttbprint

Complaints Process

WTTB is committed to providing high-quality products and excellent customer service. However, if you are not satisfied with any aspect of your experience, the company has a clear complaints process in place.

The first step is to contact WTTB customer service by phone or email. They will aim to respond to your query within 24 hours, and will do everything they can to resolve your complaint. If the issue cannot be resolved immediately, they will provide a clear timeline for the next steps.

If you are not satisfied with the initial response, you can escalate your complaint by contacting WTTB’s complaints department. You will need to provide a summary of the issue, along with any relevant documents or photos. The company will investigate your complaint thoroughly and will provide a final response within 8 weeks.

If you are still not satisfied, you may be able to refer your complaint to an independent complaints resolution scheme. WTTB is a member of The Printing Charity, which provides a free and impartial complaints resolution service.

Introduction to WTTB

WTTB (Where The Trade Buys) is a UK-based printing company that offers a wide range of products, including business cards, flyers, banners, and more. With a focus on quality, affordability, and fast turnaround times, WTTB has become a popular choice for individuals and businesses across the country.

The company prides itself on its user-friendly online platform, which allows customers to easily design and order their products. With a team of experienced print professionals and state-of-the-art printing technology, WTTB is able to produce high-quality products at competitive prices.

Despite their dedication to quality and customer service, complaints can sometimes arise. However, with a clear complaints process in place, WTTB is committed to resolving any issues in a fair and timely manner.

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