|Complaint Email||[email protected]|
|Complaint Phone Number||0333 241 3209|
|Online Complaint Form||https://www.wrenkitchens.com/complaints-policy|
|Head Office||Wren Kitchens Limited, The Nest, Falkland Way, Barton-upon-Humber, DN18 5RL|
Modern homes can’t be without modern kitchens. But the problem is that we can’t find expert kitchen designers most of the time. However, thanks to Wren Kitchens that has gathered some of the fine kitchen designers for UK citizens.
Wren Kitchens is a UK-based designer, manufacturer, and kitchens’ retailer. It is privately-owned business entity that is serving UK population since last decade. The company was founded in 2009 and since then it has built more than 100 physical stores across the country. The company offers kitchen designing and manufacturing services to its UK customers. Besides, the company also offers a range of kitchen appliances like cooking appliances, laundry appliances, dishwashers, worktops, and related accessories.
In addition, Wren Kitchens has also varied and amazing customers support services. The company is also having a supportive and helpful customer services team and if you want to complain about any of the product or any service then you can reach out to the team via any of the following means.
- Via Phone
- Via Post
- Via Furniture and Home Improvement Ombudsman
- Via our complaints services
How to Lodge a Complaint to Wren Kitchens
You can complain regarding any issue via the phone number provided at the website. For lodging, a complaint via phone, visit their website, and at the bottom of the homepage, you will find the ‘complaints policy’ tab. Click this tab and you will be redirected to another webpage, where you will find their phone number i.e., 0345 127 7008.
For lodging your complaint via phone, just pick up your phone and dial the given number and you will be instantly connected with the support team. Lines are open from 09:00 am to 05:30 pm, Monday to Friday. Unfortunately, this communication mean is not available on weekends and other closed holidays. Besides reaching them out by them via phone, you can also file your complaint via writing them a complaint letter.
If you don’t want to indulge in phonetic conversation then alternatively you can write them a complaint letter. Their postal address is available on the complaint page. For your convenience, their postal address is following.
Customer Service Department, Wren Kitchens
The Nest, Falkland Way, Barton-upon-Humber, DN18 5RL
Besides, these contact options, Wren Kitchens has also a comprehensive FAQs section and you can clarify your general queries by reading its FAQs section prior to any complaint.
Via Furniture and Home Improvement Ombudsman
If Wren Kitchens’ support team is unable to address your issue then you can contact the Furniture and Home Improvement Ombudsman. The Furniture and Home Improvement Ombudsman is a governmental body that decides the cases relating furniture and home improvement products. You can either visit official website of the ombudsman or can alternatively reach out the governmental body via phone, email, postal address provided by Wren Kitchens on its complaints page. The phone number, email address, and postal address of the ombudsman are following.
Phone Number: 0333 241 3209
Email Address: [email protected]
Postal Address: The Furniture and Home Improvement Ombudsman, Premier House, First Floor, 1-5 Argyle Way, Stevenage, Hertfordshire, SG1 2AD
To Wrap it Up
Wren Kitchens strives to facilitate its valued customers in every possible way so they have provided multiple communication channels for their customers to reach them out.