Wowcher is also having a supportive and helpful customer services team for facilitating its customers regarding the sale and return of any deal. If you want to either clarify about your deal or want to register a complaint then you can reach out to the team via the following means.
- Via Live Chat
- Via WhatsApp
- Via Social Media Platforms
- Via Mobile App
How to Lodge a Complaint to Wowcher
You can complain via any of the above means but filing the complaint via live chat is easy as it is an instant means of lodging your complaint. For lodging, a complaint via phone, visit their website, and at the bottom of the homepage, you will find the ‘contact us’ tab. Click this tab and you will be redirected to another webpage, where you will find the live chat facility.
Now, click the live chat option to connect with the team in real time. The live chat advisors are online from 08:00 AM – 05:30 PM, Monday to Friday. Besides reaching them out by phone, you can also register your complaint via any of the following methods.
If you want to connect them via WhatsApp then you can also do it as customer support team is also available on WhatsApp. The WhatsApp functionality is present on the contact page of their website. Once they receive your complaint via this communication means then they will instantly get back to you.
Via Social Media Platforms
Wowcher has also online presence on several social media platforms like Facebook, and Twitter. Links to their official Facebook and Twitter accounts are provided on the contact page of their website. If you connect with the customer team via Facebook or Twitter then they will respond you instantly. Reps of customer support team are available on Facebook and Twitter from 08:00 AM to 04:30 PM, Monday to Friday.
Still, you can lodge your complaint via Post. Their postal address is given on the contact page. As soon as they receive your complaint letter, they will get in touch with you. Following is the postal address.
Wowcher, Northcliffe House
Meadow Road, Derby, DE1 2BH
Via Mobile App
In case, you don’t want to register your complaint on the website then alternatively you can do it via their app. Wowcher has an interactive app which you can download from both apple and Google play stores. After downloading the app, login to it and locate the ‘contact’ functionality. Click the ‘contact’ functionality and now you are ready for registering your complaint.
Wrapping it Up
Wowcher strives for facilitating its valued consumers in every possible way so they have provided multiple communication channels for their customers to reach them out. For more information please visit the following link https://www.wowcher.co.uk/page/contact