| Customer Service Email | Customer Service Phone Number | |
|---|---|---|
| customerservice@woodensupplies.co.uk | 0800 288 8324 | @woodensupplies |
Complaints Process
Wooden Supplies is committed to providing excellent customer service and high-quality products to all its customers. However, we understand that there may be instances where our customers may not be satisfied with the products or services they have received. In such cases, we have a designated complaints process to ensure that the issue is resolved as quickly and effectively as possible.
Customers can file a complaint by contacting our customer service team via email at customerservice@woodensupplies.co.uk, calling us on 0800 288 8324 or by sending a message on Twitter to @woodensupplies. Once the complaint has been received, our team will investigate the issue and work towards a resolution that is satisfactory to the customer.
We believe that by openly addressing and resolving complaints, we can improve the quality of our services and products and enhance the overall customer experience.
Introduction to the Company
Wooden Supplies is a leading supplier of high-quality timber products in the UK. Our products include fencing, decking, gates, railway sleepers, and garden furniture. We pride ourselves on sourcing sustainable and ethically-sourced timber and providing products that are durable, long-lasting, and beautiful.
Customer satisfaction is at the core of our business, and we are committed to providing excellent customer service, competitive pricing, and fast and reliable delivery. With over 15 years of experience in the industry, we are a trusted and reliable partner for all your timber needs.