Wholesale LED Lights Complaints – Contact Information
Phone | ||
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customerservice@wholesaleledlights.co.uk | +44 (0)1328 808050 | @wholesaleledltd |
Complaints Process
Wholesale LED Lights is committed to complete customer satisfaction but we understand that sometimes things may go wrong. If you have a complaint, the following process can be followed:
1. Contact the customer service team at Wholesale LED Lights by phone, email or Twitter with your complaint.
2. The customer service team will acknowledge receipt of your complaint within one working day and will aim to resolve the issue as quickly as possible.
3. If we are unable to resolve the issue over the phone or by email, we will request for you to provide further information to help us investigate the issue fully.
4. We will keep you informed of the progress of your complaint and aim to resolve the issue within eight working days.
5. If we are unable to resolve the issue within eight working days, we will provide you with a written update on the progress of your complaint and an expected resolution date.
6. We will always aim to resolve your complaint in a fair and reasonable way.
An Introduction to Wholesale LED Lights
Wholesale LED Lights is a UK-based company that specializes in the supply of high-quality LED lighting products at wholesale prices. Our range of products includes LED bulbs, strips, panels, downlights, floodlights, and much more. Our aim is to provide our customers with the latest LED lighting technology at affordable prices, without compromising on quality or service. We offer free delivery on orders over £40, a 30-day money-back guarantee, and a one-year warranty on selected products. We pride ourselves on our excellent customer service and are always ready to help you with any enquiries or issues you may have.