We all like fun and partying and fun companies like Wetherspoons have made partying and fun making very convenient. J D Wetherspoon plc or popularly known as Wetherspoons is a UK-based pub company that operates across the UK and Republic of Ireland. It was established in 1979 and since then it has expanded enormously. Now the company has more than 900 pubs across UK and Ireland including the chain of Lloyds No.1 bars, and a growing number of Wetherspoon hotels. Now the company is not only a pub company but its offers foods and drinks as growing number of hotels have become part of it. The company is infamous for converting unconventional premises into pubs.
The company has also a strong online presence as it has an aesthetic official website and several social media accounts. Any of its customers can visit the site for getting in touch with the professional customer support team of the company. If you have any query or want to file a complaint then you can readily do it via any of the following means.
- Via Contact Form
- Via Wetherspoons App
- Via Visiting any of its Pubs
How to Lodge a Complaint to Wetherspoons
You can complain via any of the above means but filing the complaint via its contact form is easy and effective. For lodging, a complaint via the contact form, visit their website, and at the top of the homepage, you will see the ‘contact us/FAQs’ tab. Click this tab and you will be redirected to a new webpage. On this new page, click the ‘contact us’ functionality and you will land on another page having an elaborate contact form.
For lodging your complaint, fill out the form with your personal details, contact info, the pub details, and your complaint details. You can also attach supporting evidence if any (up to 1 MB). After filling the form, check the ‘I am not a robot’ recaptcha and submit your form.
Once you have submitted your contact form, one of the customer support representatives will contact you and will help resolve your complaint. Besides contact form, you can also register your complaint via any of the following methods.
Via Wetherspoons App
Wetherspoons also offers an interactive mobile application which you can download from both apple and Google play store. A link for downloading the app is also provided on the contact page of the site. Download the app and login into your account. You can also get in touch with the customer support team besides ordering your favorite food and booking for your desired pub.
Via Visiting the Pub
In addition to these two contact options, you can also visit the pub for registering your complaint. Just visit your nearest pub and talk to the pub’s manager. Wetherspoons encourage all of its customers to resolve all their pub’s issues inside the pub by talking directly to the pub’s manager.
To Wrap it Up
Wetherspoons is one of the largest pub companies in the UK that is still expanding. And like every growing business, Wetherspoons value its consumers and is therefore eager to listen out their customers via the multiple communication channels provided via its website and mobile app. For more information please visit the following link