Western Union Customer Service Information
| Phone Number | Twitter URL | |
|---|---|---|
| wu.customerservice@westernunion.com | 1-800-325-6000 | https://twitter.com/WesternUnion |
Complaints Process
Western Union, a leading money transfer company, is a reputable organization that values its customers’ satisfaction. However, like all businesses, customer complaints are inevitable. Western Union has a clear complaints process aimed at providing easy and stress-free ways for its customers to submit their grievances.
Customers with complaints can visit the Western Union website and access the “Contact Us” page. From there, customers can select the “File a Complaint” option and fill out the complaint form online. Alternatively, customers can reach out to the customer service hotline at 1-800-325-6000 for assistance in filing a complaint. Western Union also has customer service agents available for live chat support and email support.
Once complaints are submitted, Western Union aims to resolve them as quickly as possible. They promise fair and thorough investigation processes to address any customer complaints. As a company that cares about improving customer satisfaction, Western Union takes complaints seriously and tries its best to resolve issues to the customers’ satisfaction.
Introduction to Western Union
Western Union is a financial services company based in the United States. Founded in 1851, it has since become a leading player in the money transfer industry with a network of over 500,000 locations in more than 200 countries and territories. The company offers a variety of money transfer services to individuals and businesses, including online money transfers, bill payments, and mobile services.
Western Union prides itself on providing fast, secure, and reliable money transfer services to its customers. The company places a high value on customer satisfaction and has a clear complaints process in place to address any customer grievances. Customers can reach out to Western Union’s customer service team through various channels, including phone, email, and social media.