Wellies and Worms Contact Information
| Phone Number | ||
|---|---|---|
| customerservice@welliesandworms.co.uk | 01392 426228 | @welliesandworms |
Complaints Process
At Wellies and Worms, we strive to provide our customers with the highest level of satisfaction. We understand that things can occasionally go wrong, and we believe that it is important to handle any complaints in a fair, efficient, and transparent manner.
If you have a complaint about any of our products, services, or staff, please get in touch with our customer service team. You can do this via email, phone, or Twitter. We will aim to acknowledge your complaint within 48 hours and provide a full response within 5 working days.
If your complaint is more complex, it may take longer to resolve. If this is the case, we will keep you updated on the progress and provide you with regular updates until the issue is resolved.
An Introduction to Wellies and Worms
Wellies and Worms is an online retailer specialising in high-quality outdoor and country-inspired lifestyle products. Based in the heart of Devon, we are passionate about the outdoors and believe that everyone should have access to top-quality products that enhance their outdoor experiences.
We pride ourselves on our fantastic customer service, exceptional products, and fast and reliable delivery. Our range of products includes wellies, clothing, accessories, and homeware from leading brands such as Joules, Barbour, and Hunter.
At Wellies and Worms, we’re committed to providing our customers with a seamless and enjoyable shopping experience. Whether you’re looking for the perfect pair of wellies, a cosy fleece or a stylish tweed jacket, we’ve got you covered.