Weird Fish Customer Service Contacts
| Email: | customerservices@weirdfish.co.uk |
| Phone Number: | 01242 561020 |
| Twitter: | @WeirdFishTweets |
Complaints Process
Customers of Weird Fish had issues with the sizing of the clothes, the quality of the fabric, and the customer service. The brand first asks that customers contact them using the information in the table above. Customers are provided a reference number and then asked to send photographs of the product and any issues they have encountered. They need to return the product to the company for a quality inspection, and then the service staff recommend mitigation, which might be a refund, exchange or repair.
However, some customers note that the returns process takes a longer than expected time due to the checking process, and many customers complain about the expenses involved with returning the product.
An Introduction to the Company
Since Weird Fish was established in 1993, it has become a well-known clothing brand in the UK that serves customers in more than 600 stores across the world. The brand has a reputation for producing high-quality clothes for everyone, ranging from children to adults. The company started with a few t-shirts to sell to local surfing communities, and since then, it has expanded to provide a steady flow of clothing styles each year. The company’s motto is, “Wear the weekend” and has a range of products designed to meet this slogan. The range includes many kinds of casual wear and outdoor clothing designed for any adventure.