Weddingplan Wedding Insurance Complaints

Email Address

Phone Number

0333 400 1580

Twitter URL


Complaints Process

Weddingplan Wedding Insurance is a leading provider of wedding insurance in the UK. They offer comprehensive coverage to protect your wedding day from unforeseen events that could leave you out of pocket. Unfortunately, as with any service provider, there may be times when customers need to make a complaint. Here’s what you need to know about filing a complaint with Weddingplan Wedding Insurance.

If you have an issue with the service you have received from Weddingplan Wedding Insurance, you can make a complaint through the following channels:

1. Submit a complaint in writing to the following address:
Weddingplan Insurance Services Ltd,
5th Floor,
Maitland House,
Warrior Square,
Southend on Sea,

2. Email the company at Please include your policy number and a detailed explanation of your complaint.

3. Call customer service at 0333 400 1580 to speak with a representative. Be sure to have your policy number handy when you call.

4. Contact the company through their Twitter account, @WeddingplanIns. The customer service team is available to assist you with any complaint-related issues.

Once you have made your complaint, Weddingplan Wedding Insurance will acknowledge your complaint within five working days. They will then investigate your complaint and provide you with a resolution within eight weeks of receiving your complaint. If they are unable to provide you with a resolution within eight weeks of your complaint, they will provide you with a letter that explains why this is the case and when you can expect a resolution.

Introduction to Weddingplan Wedding Insurance

Weddingplan Wedding Insurance is part of the insurance company, UK General Insurance Ltd, and has been providing coverage for weddings for over 20 years. They offer four different levels of coverage, from basic to premium, so you can choose the coverage that meets your needs and budget. Additionally, Weddingplan Wedding Insurance provides coverage for destination weddings, civil partnerships, and elopements. With their high-quality coverage and excellent customer service, you can trust that Weddingplan Wedding Insurance has your back on your big day.

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