Watch Shop Complaints: Customer Service Contact Information
| Phone Number | ||
|---|---|---|
| customerservice@watchshop.com | +44 (0) 113 247 4600 | https://twitter.com/watchshop |
Complaints Process
At Watch Shop, we take all complaints seriously and aim to resolve them as quickly and efficiently as possible. If you have a complaint, please contact our customer service team via email, phone, or Twitter. Our team will work with you to understand your issue and find a suitable resolution.
We aim to respond to all complaints within two business days. If we require additional information, we will contact you to obtain it. Once we have all the necessary information, we will investigate your complaint and work to find a fair and reasonable solution.
If you are not satisfied with the solution we have offered, you may escalate your complaint to a member of our management team. We will provide you with their contact details upon request.
Introduction to Watch Shop
Watch Shop is a leading online retailer of watches, offering a wide range of brands and styles at competitive prices. We are committed to delivering exceptional customer service and ensuring all our customers have a positive shopping experience. Our customer service team is available to assist with any queries or issues, and we strive to resolve all complaints promptly and fairly. Thank you for choosing Watch Shop as your go-to source for watches.