Waltons Complaints: Contact Information
| Customer Service Email | Customer Service Phone Number | Twitter URL |
|---|---|---|
| customerservice@waltons.co.uk | 0800 029 1000 | https://twitter.com/waltonsgarden |
Complaints Process
Waltons is committed to providing the best possible service to its customers. As such, we have a robust complaints process in place to ensure that any issues are addressed in a timely and efficient manner.
If you have a complaint, you can contact our customer service team via email or phone. Our team will aim to address your concerns within 24 hours of receiving your complaint.
If we are unable to resolve the issue to your satisfaction, you have the option to escalate the complaint to our management team. Our management team will review your complaint and work with you to find a solution.
If you are still not satisfied with the resolution provided by our management team, you can contact the Furniture and Home Improvement Ombudsman (FHIO). The FHIO is an independent dispute resolution service that can help you resolve any outstanding issues.
An Introduction to the Company
Waltons is a leading provider of high-quality garden sheds, summerhouses, and other outdoor buildings. We have been in business for over 140 years and have a proven track record of providing excellent customer service.
All of our products are made from high-quality materials and are designed to withstand the elements. We also offer a range of customization options to ensure that our products meet your specific needs and requirements.
Our team is dedicated to providing the best possible service to our customers, and we are committed to addressing any concerns or issues in a timely manner. If you have any questions, please do not hesitate to contact us via email, phone, or Twitter.