Wallis Customer Service
| Phone Number | ||
|---|---|---|
| customerservice@wallis.co.uk | 0808 169 4455 | @WallisFashion |
Complaints Process
Wallis is committed to providing the best possible customer service and aims to ensure all customers are satisfied with their purchases. However, if for any reason you are unhappy with a product or service, Wallis has a complaints process in place to help solve the issue.
1. Contact Customer Service: To make a complaint, the first step is to contact Wallis customer service by phone, email or through social media. The customer service team will aim to resolve the issue as quickly as possible.
2. Investigation: Once a complaint has been received, Wallis will investigate the issue and aim to resolve it within 14 days. If the complaint requires longer to investigate, Wallis will keep you informed and updated on progress.
3. Resolution: Once the investigation is complete, Wallis will aim to provide a resolution that is satisfactory to the customer. This could include a refund, replacement, or exchange.
About Wallis
Wallis is a UK-based women’s clothing retailer, established in 1923. The brand is known for its modern, stylish and elegant collections, which cater for the fashion-conscious woman. Wallis offers a range of clothing, including dresses, tops, knitwear, and accessories. The brand has a strong online presence, as well as over 130 bricks and mortar stores in the UK and Ireland. Wallis is committed to providing excellent customer service and delivering high-quality products.