Walk London Complaints
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At Walk London, we take all complaints seriously and aim to resolve them as quickly and efficiently as possible. If you have a complaint, please get in touch with our customer service team via email, phone or Twitter. We aim to respond to all complaints within 48 hours and will do everything we can to find a solution that meets your needs.
Upon receiving your complaint, we will investigate the issue and work with you to identify a suitable solution. We may require additional information or evidence from you to fully investigate the complaint. Once we have all the necessary information, we will provide you with a written response outlining our findings and proposed resolution.
If you are not satisfied with our response, you can escalate your complaint to a senior member of our customer service team. We will also provide you with information on any relevant regulatory bodies or dispute resolution services that may be able to assist you.
Introduction to Walk London
Walk London is a men’s footwear brand based in the heart of London. We are passionate about designing stylish and comfortable shoes for the modern man. We take inspiration from the latest trends and combine them with traditional craftsmanship to create shoes that look great and feel even better.
Our range includes everything from classic brogues and oxfords to contemporary sneakers and boots. We pride ourselves on using the finest materials and innovative production techniques to create shoes that are both durable and beautiful.
At Walk London, we believe that great shoes should be accessible to everyone. That’s why we offer a wide range of styles in a variety of sizes and widths, so you can find the perfect fit for your feet. We also offer free shipping on all UK orders, and a hassle-free returns policy.