Contact Details of Vivense Customer Support
| Email Address | Phone Number | Twitter URL |
|---|---|---|
| customer.service@vivense.com | +90 (212) 760 42 40 | https://twitter.com/Vivense |
Complaints Process of Vivense
Vivense is a company that specializes in luxury home furniture and accessories. While the company takes pride in its products, it recognizes that things can sometimes go wrong, and customers may have complaints. Vivense has a robust complaints process in place to ensure that customer issues are resolved promptly and satisfactorily.
When a customer experiences a problem with a Vivense product, they can contact the company’s customer support team using the email address, phone number, or Twitter page provided above. The customer service representatives will listen to the customer’s complaint and work with them to find a solution. If necessary, the customer service team may escalate the issue to a more senior member of staff or the head of customer service.
Once a complaint has been lodged, Vivense aims to resolve the issue as quickly as possible. The company may offer to replace the faulty product, issue a refund, or provide a discount on a future purchase. Where a customer’s complaint is more complex or requires further investigation, the company will provide regular updates until the issue is resolved.
Introduction to Vivense
Based in Istanbul, Turkey, Vivense was founded in 2013 with the aim of providing affordable luxury home furniture and accessories to customers across the world. The company’s range includes sofas, armchairs, beds, dining tables, and more, all designed by experienced furniture designers.
Vivense is committed to providing high-quality products at competitive prices, and the company has won several awards for its designs and customer service. With a strong online presence and several brick-and-mortar stores in Turkey and Europe, Vivense continues to grow its customer base and to provide exceptional products and service to its customers.