Vive Complaints: Contact Information
| Customer Service Email Address: | customersupport@vive.com |
| Customer Service Phone Number: | 1-888-216-4736 |
| Twitter URL: | @hello_vive |
Complaints Process
Vive is a popular virtual reality headset brand that has received acclaim from gamers and virtual reality enthusiasts alike. However, as with any company, there have been complaints about Vive products and services.
If you have a complaint about a Vive product or service, there are a few steps you can take to try and resolve the issue:
1. Contact Vive customer support through their email address or phone number provided above. Explain the issue and provide any necessary details.
2. If you do not receive a satisfactory response from customer support, you can file a complaint through Vive’s official website. There is a dedicated complaints page where you can provide details about the issue.
3. If all else fails, try reaching out to Vive’s Twitter account (@hello_vive) and explaining the issue in a concise and polite manner. Social media can often be an effective way to get a company’s attention and receive a response.
Introduction to Vive
Vive is owned by HTC Corporation, a Taiwanese consumer electronics company. Vive was first released in 2016 and has since become one of the leading virtual reality headset brands on the market. Vive offers a range of products, including the Vive Pro, Vive Focus, and Vive Cosmos. The company is known for its high-quality VR experiences and innovative technology. Vive is dedicated to providing customers with an immersive and unforgettable virtual reality experience.