Vitacost Complaints

Contact Details

Email Phone Number Twitter 1-800-381-0759

Complaints Process

Vitacost is a popular online retailer of health and wellness products. While most of their customers are satisfied with their products and services, there are times when customers may have complaints. Vitacost takes customer complaints seriously, and they have a process in place to resolve these issues.

Customers who wish to make a complaint can reach out to the Vitacost customer service team through the email address, phone number or Twitter handle mentioned above. The customer service team will listen to the complaint and try to resolve the issue as quickly as possible.

If the issue cannot be resolved by the customer service team, customers can escalate their complaints to the Vitacost executive team. They can do so by sending an email to The executive team will investigate the issue and try to find a satisfactory resolution.

About Vitacost

Vitacost was founded in 1994 as a catalog retailer of natural health and wellness products. Since then, the company has grown to become a leading online retailer of health and wellness products. Vitacost offers a wide range of products, including vitamins, supplements, eco-friendly cleaning products, and natural beauty products.

The company is committed to providing customers with high-quality products at affordable prices. They pride themselves on their fast shipping and excellent customer service. Vitacost also has a rewards program that allows customers to earn points for every purchase they make, which they can redeem for discounts on future purchases. Overall, Vitacost is a reliable and trustworthy retailer for health and wellness products.

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