Virgin Wines Customer Service Information
| Email Address | Phone Number | |
|---|---|---|
| help@virginwines.co.uk | +44 (0) 20 3322 3330 | https://twitter.com/VirginWines |
Complaints Process
Virgin Wines is committed to providing excellent customer service and handles complaints promptly and efficiently. Customers can submit their complaints via phone, email or Twitter. The customer service team will aim to resolve any issues as quickly as possible, keeping the customer informed every step of the way.
If the initial response does not resolve the issue, Virgin Wines will escalate the complaint to a higher level of management. Customers can also request a copy of Virgin Wine’s complaints handling policy outlining the steps taken to resolve complaints.
An Introduction to the Company
Virgin Wines was launched in 2000, and since then has become one of the UK’s top online wine retailers. They offer a variety of wines from all around the world, catering to all palates and budgets. Their aim is to provide great tasting wines at affordable prices, with a focus on providing excellent customer service. With a wide range of wines and an easy-to-use online platform, Virgin Wines has become a customer favorite for all their wine needs.