Virgin Experience Days Complaints: Contact Information
| Phone Number | ||
|---|---|---|
| customerservice@virginexperiencedays.co.uk | 0344 504 0844 | https://twitter.com/VirginExp |
Complaints Process
Virgin Experience Days is committed to ensuring customer satisfaction and takes all complaints seriously. If you are not happy with your experience, you can contact their customer service team via email, phone or social media. They will acknowledge your complaint within 48 hours and aim to resolve it within 14 days.
If you are dissatisfied with the resolution, you can escalate the matter to their complaints team. They will investigate your complaint further and provide a final response within eight weeks.
Introduction to Virgin Experience Days
Virgin Experience Days is a leading provider of gift experiences in the UK, offering a wide range of activities to suit every taste and budget. They have been in business since 1988 and have built a reputation for quality and innovation.
Their experiences range from spa days and gourmet dining to extreme sports and flying lessons. They also offer a range of corporate experiences, perfect for team building or client entertainment.
Overall, Virgin Experience Days is committed to providing customers with unforgettable experiences and excellent customer service. While complaints may arise, they are always handled promptly and professionally.