| Email Address | Phone Number | |
|---|---|---|
| customer.relations@fly.virgin.com | +1-800-862-8621 | @virginatlantic |
Complaints Process
Virgin Atlantic Airways Ltd. is a British airline providing services of flights and hotels to travelers worldwide. If you have any complaints regarding your recent Virgin Atlantic Flight or Hotel booking, you can get in touch with the customer service team through their email address, phone number, or even Twitter handle mentioned in the above table.
To lodge a complaint, you can write an email to customer.relations@fly.virgin.com or call their customer service number +1-800-862-8621. Alternatively, you can also reach out to them via their Twitter handle @virginatlantic. The customer service team is available to assist you with any concerns you may have.
Once you have contacted the customer service team, they will investigate your complaint and respond accordingly. If your issue cannot be resolved immediately, they will provide an estimated timeline for the resolution.
Introduction to the Company
Virgin Atlantic Airways Ltd. is a leading international airline based in the UK, founded by Sir Richard Branson in 1984. The airline offers flights to over 30 destinations worldwide, including the Caribbean, Australia, and Africa, among others. They are known for their high-quality service, entertainment, and comfort.
In addition to its flying services, Virgin Atlantic also offers hotel bookings through its website, providing customers with a convenient and hassle-free travel experience. The company offers multiple options for travelers to choose from, including low-cost economy flights, business class, and first-class flights.
Overall, Virgin Atlantic is committed to providing its customers with quality service, and their customer service team is always ready to assist travelers with any issues or concerns they may have.