VioVet Customer Service Information
| Email Address | Phone Number | Twitter URL |
|---|---|---|
| customerservices@viovet.co.uk | +44844 800 5976 | twitter.com/viovet |
VioVet Complaints Process
As with any company, VioVet does receive some complaints from customers. However, they have a rigorous process in place to address any issues that arise. If you have a complaint, you can contact VioVet customer service through their email, phone number or Twitter account provided above. Alternatively, you can fill in the online contact form on their website and they will get back to you as soon as possible.
Once your complaint has been received, VioVet’s customer service team will aim to respond to you within 24 hours to acknowledge the issue and advise you on the next steps. They will then carry out an investigation to assess the problem and may ask you for additional information. After the investigation is completed, they will provide you with an update on the resolution of your complaint.
If you are not satisfied with their response, VioVet offers mediation through the EU Online Dispute Resolution platform. This is an independent service that aims to resolve disputes between customers and businesses in a fair and impartial way.
Introduction to VioVet
VioVet is an online pet medication retailer based in the UK. They offer a wide range of products for dogs, cats, horses and other animals. VioVet prides itself on providing high-quality products at competitive prices with excellent customer service. With over 50,000 products available, they are the go-to destination for pet owners looking to purchase medication, supplements and accessories for their furry friends.