Vintage Wine Gifts Complaints: Contact Information
| Phone Number | ||
|---|---|---|
| customerservice@vintagewinegifts.co.uk | 01773 361 817 | @VintageWineGift |
Complaints Process
At Vintage Wine Gifts, we take customer complaints very seriously. We understand that sometimes our customers may experience issues with our products or services, and it is our priority to make things right. Here is our complaints process:
1. Contact us: If you have a complaint, please contact our customer service team by email or phone. Please provide as much detail as possible about the issue you are experiencing.
2. Investigation: Our team will investigate your complaint thoroughly to ensure we understand the issue and take appropriate action.
3. Resolution: We will work with you to find a suitable resolution to your complaint. This may involve replacing a product, offering a refund, or providing an alternative solution.
4. Feedback: Once we have resolved your complaint, we will ask for your feedback to ensure you are satisfied with the outcome.
Introduction to Vintage Wine Gifts
Vintage Wine Gifts is a family-owned business that offers premium quality wines and personalized wine gifts. Our team of experts carefully select each bottle of wine to ensure our customers enjoy the best possible experience. We are passionate about wine and love helping our customers discover new and exciting flavors.
Since our establishment in 2004, we have become a trusted source for wine lovers around the world. We offer a wide range of wines, from classic Bordeaux to modern New World favorites. In addition, we offer personalized wine gifts, such as engraved wooden boxes and custom labels.
At Vintage Wine Gifts, we pride ourselves on our customer service, and we strive to ensure every customer is satisfied with their purchase. If you have any questions or concerns, please don’t hesitate to contact us.