Vintage Travel Customer Service
| Email Address | Phone Number | Twitter URL |
|---|---|---|
| customerservice@vintagetravel.co.uk | 01954 261 431 | @VintageTravelUK |
Complaints Process
Vintage Travel is a company that prides itself on excellent customer service, and they want their customers to be 100% satisfied with their vacation rentals. However, if a customer does have a complaint, Vintage Travel has a clear process for resolving it.
First, customers are encouraged to contact the Vintage Travel customer service team via phone, email or Twitter to discuss their complaint. The team will do their best to resolve the issue quickly and to the customer’s satisfaction.
If the complaint cannot be resolved by the customer service team, the customer can escalate it to a supervisor. The supervisor will investigate the complaint further and work to identify a satisfactory resolution.
Finally, if the complaint still cannot be resolved, the customer can submit a formal complaint in writing to Vintage Travel’s Managing Director. The Managing Director will review the complaint and work to resolve the issue to the customer’s satisfaction.
Introduction to Vintage Travel
Vintage Travel was founded in 1990 and has been providing unique and luxurious vacation rentals throughout Europe ever since. They offer a wide range of properties, from quaint cottages to grand villas, all with their signature charm and character. With exceptional customer service and attention to detail, Vintage Travel has become a trusted provider of unforgettable vacation experiences.