Village Hotels Complaints

Village Hotels Complaints: Ways to Contact

Contact Method Contact Details
Phone 0844 387 6760
Twitter @Village_Hotels

Complaints Process at Village Hotels

Village Hotels understands that sometimes things can go wrong, which is why they have a dedicated complaints team in place to help resolve any issues with the level of service provided. Upon receiving a complaint, Village Hotels aims to resolve the issue promptly and fairly, while also taking any necessary action to ensure the same issue doesn’t arise again in the future.

If a customer is not satisfied with the initial outcome of their complaint, they can escalate it to the Customer Relations team, who will review the complaint and provide a response within seven working days.

About Village Hotels

Village hotels is a chain of 31 hotels located throughout the UK, each with its unique charm and personality. Customers can choose from a range of amenities, including spas, restaurants, and high-tech fitness facilities. Village Hotels prides itself on offering excellent customer service at all times, and they are always willing to go the extra mile to ensure guests have an enjoyable stay.

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