Viking Complaints Information
| Customer Service Email Address | Customer Service Phone Number | Twitter URL |
|---|---|---|
| customerservice@viking.com | 1-800-590-8418 | https://twitter.com/vikingcruises |
Complaints Process
Viking is committed to providing excellent customer service and resolving any issues that may arise. If you have a complaint, you can contact their customer service team via email, phone or Twitter. They will respond to your inquiry as soon as possible and work with you to resolve the issue.
When making a complaint, it is important to provide as much detail as possible, including your booking information and any relevant documentation. This will help the Viking customer service team quickly understand your issue and work towards a resolution.
If you are not satisfied with the initial response from the customer service team, you can request to escalate your complaint to a supervisor. They will review your case and provide a final resolution.
Introduction to the Company
Viking is a world-renowned cruise line that offers a variety of river and ocean cruises to destinations all over the world. They are known for their high-quality accommodations, exceptional service, and immersive cultural experiences.
Founded in 1997, Viking has quickly become one of the most popular cruise lines in the industry. They offer a range of itineraries to suit all interests, from historical and cultural tours to adventure vacations and romantic getaways.
Viking is committed to providing their guests with an unforgettable experience, and they work hard to maintain a high level of customer satisfaction. If you have any questions or concerns during your travels with Viking, their customer service team is always there to help.