Customer Service Email Customer Service Phone Twitter URL 0113 421 4587

Complaints Process is a UK-based online florist that provides high-quality flowers at affordable prices. However, despite their best efforts, there may be times when customers may wish to lodge a complaint. To ensure that such grievances are addressed quickly and efficiently, the company has put in place a complaints process that customers can follow.

If a customer has a complaint, they can email the company’s customer service team at or call on 0113 421 4587 between 9 am and 5 pm, Monday to Friday. The customer service team will investigate the complaint and aim to resolve it within 48 hours. If the customer is not satisfied with the outcome, they can escalate the matter by asking to speak with a supervisor or emailing the Customer Service Manager.

Introduction to the Company was founded in 2003 and is headquartered in Leeds, UK. The company specialises in providing fresh, high-quality flowers direct from their growers to customers across the UK at affordable prices. They offer a wide range of flowers, including roses, lilies, and tulips, as well as seasonal bouquets and gift sets for various occasions. The company prides itself on its exceptional customer service, and they have a team of dedicated professionals who are available to help customers with any queries or complaints they may have.

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