|Complaint Email||[email protected]|
|Complaint Phone Number||0345 2072 000|
|Online Complaint Form||https://utilita.co.uk/contact/complaints|
|Head Office||Hutwood Court, Bournemouth Road, Chandler’s Ford SO53 3QB|
Our age is a powered age that is fueled by both renewable and non-renewable energy mix. Energy is not only the requirement of industry but our homes also need it as many of our home appliances require electric power. For addressing our energy needs, many energy companies have popped up in every country.
Utilita is one such energy company that operates across the UK. The company supplies cheap energy to millions of homes across the UK. The company was established in 2003 and now it is one of the largest energy companies in the UK. Utilita has enabled its Brit consumers to manage their accounts virtually by paying bills, tracking their energy profile, and sending them their meter readings each month, etc via its website. At present, it provides its cheap energy and gas to around 800,000 active consumers.
Besides these amazing energy products and services, any of their consumers can also get in touch with the supportive and professional customer support team if they are having any query or want to file a complaint. Any of the company’s consumers irrespective of their physical location can connect with the customer support team via any of the following means.
- Via Phone
- Via Email
- Via Post
- Via Visiting the Office
- Via our services
How to Lodge a Complaint to Utilita
You can complain via any of the above means but registering the complaint via phone is the most convenient as it is an instant means of resolving your query. For lodging, a complaint via phone, visit their website, and at the bottom of the homepage, you will find the ‘complaints’ tab. Click this tab and you will be redirected to another webpage, where you will find their phone number i.e., 0345 2072 000. Pick up your phone and dial the given number for initiating the complaint process.
Once you are connected with a member of the customer support team then you can lodge your complaint and the member will guide you through the resolution process of your complaint. Besides reaching them out by phone, you can also file your complaint via any of the following methods.
In case, you don’t want to indulge in telephonic conversation or the lines are closed then you can alternatively email them your complaint. You can locate their email address on the complaints page. For your convenience, the email address is [email protected]. Once they get your email, then the customer support team will instantly connect with you for resolving your complaint.
Still, you can write them a complaint letter. Their postal address is available on the complaints page. For your convenience, their postal address is following.
Freepost RTXA-BEUG-KLGH, Utilita Energy Limited,
Hutwood Court, Bournemouth Road, Chandler’s Ford SO53 3QB
Via Visiting the Office
Utilita has many regional offices/Contact centers across the UK and therefore you can always find a nearby Utilita office. You can also register your complaint by physically visiting any of its regional offices and having a direct conversation with the office staff.
Wrapping it Up
Energy is the basic requirement of our age. Utilita has not only fulfilled that need but also strives to facilitate its consumers by providing them multiple communication channels to connect with the company.