Universal Credits Complaints

Complaint Email
Complaint Phone Number0800 328 5644
Online Complaint Formhttps://icomplaints.co.uk/submit-a-complaint
Head Office

Maintaining sovereignty and territorial integrity and then ensuring the welfare of the citizens are two of the fundamental goals of the modern states. A state can take care of the welfare of its citizens by uplifting them economically. And for realizing the goal of the economic prosperity of its citizens, states devise and launch various welfare programs.

Universal Credits is one such financial scheme of the UK’s government that is aimed at economically uplifting the less-fortunate Brits. The scheme was launched in 2018 and it will eventually replace all of the following financial benefits.

  • Child Tax Credit
  • Housing Benefit
  • Income Support
  • Income-based Jobseeker’s Allowance (JSA)
  • Income-related Employment and Support Allowance (ESA)
  • Working Tax Credit

Universal Credit is paid on monthly basis. Based on individual’s circumstances, a person can get from 344 pounds to nearly 600 pounds a month. To be eligible for the funds, one must meet the following conditions.

  • you live in the UK
  • you’re on a low income or out of work
  • you’re 18 or over (there are some exceptions if you’re 16 to 17)
  • you’re under State Pension age (or your partner is)
  • you and your partner have £16,000 or less in savings

If you are eligible then you can claim your Universal Credit monthly stipend. For applying, you will need the following documents.

  • your bank, building society or credit union account details
  • an email address
  • information about your housing, for example how much rent you pay
  • details of your income, for example pay slips
  • details of savings and any investments, like shares or a property that you rent out
  • details of how much you pay for childcare if you’re applying for help with childcare costs

If you are eligible then apply for your Universal Credit monthly stipend.

Universal Credits Complaints

Once you apply and after subsequent approval, your stipend will be deposited into your bank, building society or credit union account. Still, if you have any doubt or want to speak with the support team of the Universal Credits then you can readily do it via both its website. Anyone can connect with the support team of the fund via any of the following methods.

  • Via Phone
  • Via Online Account

How to Lodge a Complaint to Universal Credits

You can complain via any of the above means but filing the complaint via phone is easy as it is an instant means of lodging your complaint. For lodging, a complaint via phone, visit their website, and at the top of the homepage, you will find the contact us tab. Click this tab and you will land on a new webpage where you can find the consumer helpline i.e., 0800 328 5644.

Now, pick up your phone and dial the given number for registering your complaint with the support team of the fund. Besides reaching them out by phone, you can also register your complaint via your online account.

Via Online Account

You can also connect with the fund’s team via your online account. Login to your account if you have one and if not, create your account. After account creation, login to it and locate contact option. Click this contact option and several contact means will appear. Now choose your desired communication means to connect with the support team of the Universal Credits.

Final Thoughts

Universal Credits is good initiative of the UK’s government to help out the economically vulnerable Brits. If you belong to such low-income groups then you can claim your monthly share of the fund. Just contact the fund via the multiple means of communication available on its website.

Submit Your Complaint

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