Uber Complaints: Contact Information
| Customer Service Email Address | Customer Service Phone Number | Twitter URL |
|---|---|---|
| support@uber.com | 1-800-593-5175 | @Uber_Support |
Complaints Process
Uber is a ride-sharing and transportation network company that has revolutionized the way we travel. Their customer service team is dedicated to addressing any concerns or complaints that riders may have. If you have an issue with your Uber ride, there are a few steps you can take to have it resolved:
1. Check your receipt: If you have an issue with the fare or other charges, make sure to check your receipt in the app to see if the charges are accurate.
2. Contact your driver: If you left something in your driver’s car or had a minor issue during your ride, it’s best to try to resolve it directly with your driver.
3. Contact Uber support: If you can’t resolve the issue with your driver, you can reach out to Uber support using any of the contact channels listed in the table above.
When you contact Uber support, be sure to provide as much detail as possible about the issue, including the date and time of the ride, the driver’s name, and a description of the problem. Uber support will investigate the issue and take appropriate action, such as issuing a refund or suspending the driver’s account.
Introduction to Uber
Founded in 2009, Uber is a ride-sharing and transportation network company based in San Francisco, California. The company operates in over 900 metropolitan areas worldwide, connecting riders with drivers through its mobile app. Uber offers a range of ride options, including UberX, UberPOOL, and UberBLACK, and has expanded into other areas such as food delivery with Uber Eats. Despite some controversy and legal issues in certain regions, Uber has become a popular and convenient way for people to travel.