Trading Standards Complaints

When the big corporations get out of control then they can create problems for the end consumers. For maximizing their profits, businesses can go to any length and they even don’t feel shy of violating consumers’ rights. Therefore, governments all around the world often need to regulate businesses and especially giant corporations so that consumers’ rights are protected.

For protecting consumers’ rights in the UK, the departments of Trading Standards are created. Previously, the departments existed as Weights and Measures Departments because their primary function was to maintain the integrity of commercial weighing and measuring by routine testing of equipment and goods. With time more consumer-centric legislation was enforced and hence the original Weights and Measures Departments were renamed as Trading Standards Departments with extended responsibilities. Now these departments enforce a wide range of other legislation: environmental health, health and safety, licensing and so on in addition to consumers laws. These departments also investigate commercial organizations that trade outside the law or in unethical ways.

Trading Standards Complaints

The departments also have an interactive website for facilitation of the consumers besides physical offices across the UK. If any of the consumers have any query or want to file a complaint against any commercial entity then he/she can readily do it via both its website and offices. Anyone can connect with the consumer support team of the departments via any of the following methods.

  • Via Phone
  • Via Twitter
  • Via Department’s Offices

How to Lodge a Complaint to Trading Standards

You can complain via any of the above means but filing the complaint via phone is easy as it is an instant means of lodging your complaint. For lodging, a complaint via phone, visit their website, and at the top of the homepage, you will find the ‘consumer’ tab in the menu bar. Click this tab and a drawdown list will appear. Click the ‘support & advice’ functionality here and you will land on a new webpage where you can find the consumer helpline i.e., 0808 223 1133.

Now, pick up your phone and dial the given number for registering your complaint with the customer support team of the company. Besides reaching them out by phone, you can also register your complaint via any of the following methods.

Via Twitter

Their official Twitter address is provided at the support and advice page. You can follow the departments on their official Twitter account for getting the latest updates.

Via Department’s Offices

The most convenient method of filing a complaint against any UK-based trader is to visit your local Trading Standards office. You can locate your nearby Trading Standards departments’ office on the support and advice page of the website. Just enter your postcode in the given search bar on the support and advice page and all of addresses of all of your nearby Trading standards offices will pop up on the screen. Now visit your nearest office for lodging and subsequent resolution of your complaint.

Besides these diverse correspondence options, you can also get help from the dispute resolution mechanism of the Trading Standards (all the resolution methods are listed on the support and advice page of the site).

In Summary

Trading Standards has provided multiple means of communication to its British citizens for connecting with the departments. For more information please visit the link

2 thoughts on “Trading Standards Complaints”

  1. hello i dont know if im writing to the right place for help but i will explain i hired tradeprice paving to make me a patio in my back garden with drainage and stepos leading to my back gate access they came to see me and quoted me £2700 for the job they agredd to dig out the gardensupply and lay harcore base supply and fit kerb edgings fit drainage channels supply natural stone slabs build steps, they have ruined my garden im disabled and cant use my back gate entrance as they have bodged it terribly there are no steps or drainage and no kerb edgings i contacted them and they promised to come and rectify it but never showed and now wont answer my phone calls during the making of this paio i paid £1000 up front then every few days they said they needed more money to supplies which i cave untill the last payment stupid of me i know but i trusted them they rushed the last part of the job and left with in two weeks the concrete laid started to corrode and im left with a dirty mud patch and a horrible back garden they only reason i wanted it done was to make a memorial garden for my son who was killed in 2020 is there any way you can help me please many thanks marcia foster

  2. I have transfered my sky Q VIEWING and within 24 hours it was faulty and have had no response other than to wait for two hours.needless to say nothing has happened and it would appear that i was just fobbed off.and have not been able to view any BBC channels sky seems to be keen to take payments but ignore customers problems regarding getting customers complaints. Ispent over half an hour two days ago and nothing has been done to get me on line to view programmes p.j.kent. e.mail kentabc123|


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