Together Energy Complaints

Twitterhttps://twitter.com/togetherenergy
Complaint Emailsupport@togetherenergy.co.uk
Complaint Phone Number0141 846 1520
Online Complaint Formhttps://icomplaints.co.uk/submit-a-complaint
Head OfficeTogether Energy, Erskine House, North Avenue, Clydebank G81 2DR

Our age is a powered age that is fueled by both renewable and non-renewable energy mix. Energy is not only the requirement of industry but our homes also need it as many of our home appliances require electric power. For addressing our energy needs, many energy companies have popped up in every country.

Together Energy is one such UK-based energy company that operates in the UK. It was established in 2016 and still it is one of the fast-growing British energy companies. Together Energy is one of the over 70 smaller energy companies in the UK. The company supplies only electricity and natural gas to both domestic and industrial sectors of the UK. At present, it has nearly 150,000 active consumers (both domestic and businesses). In addition to its energy products, Together Energy has enabled its Brit consumers to manage their accounts virtually by paying bills, tracking their energy profile, and sending them their meter readings each month, etc via its interactive website.

Together Energy Complaints

In addition to its energy products and related services, any of their consumers can also get in touch with the supportive and professional customer support team if they are having any query or want to file a complaint. Any of the company’s consumers irrespective of their physical location can connect with the customer support team via any of the following means.

  • Via Phone
  • Via Email
  • Via Post

How to Lodge a Complaint to Together Energy

You can complain via any of the above means but registering the complaint via phone is the most convenient as it is an instant means of resolving your query. For lodging, a complaint via phone, visit their website, and at the bottom of the homepage, you will find the ‘complaints’ tab. Click this tab and you will be redirected to another webpage, where you will find several methods of registering your complaint. One of these methods is to lodge your complaint via phone. The given phone number is 0141 846 1520. Now just pick up your phone and dial the given number for initiating the complaint process.

Once you are connected with a member of the customer support team then you can lodge your complaint and the member will guide you through the resolution process of your complaint. The lines are open from Monday to Thursday (09:00 am to 06:00 pm) and from 09:00 am to 05:00 pm on Fridays while the same are closed on weekends and other closed holidays. Besides reaching them out by phone, you can also file your complaint via any of the following methods.

Via Email

In case, you don’t want to indulge in telephonic conversation or the lines are closed then you can alternatively email them your complaint. You can locate their email address on the complaints page. For your convenience, the email address is support@togetherenergy.co.uk. Once they get your email, then the customer support team will instantly connect with you for resolving your complaint.

Via Post

For lodging, a complaint via post, write a complaint letter and send it to them. On the complaints page, you will find their postal address. For your convenience, here is the postal address. Once they receive your complaint letter, they will contact you soon.

Together Energy, 1st Floor,
Erskine House, Clydebank Business Park, Dunbartonshire, G81 2DR

Over to You

Energy is the basic requirement of our age. Together Energy has not only fulfilled that need but also strives to facilitate its consumers by providing them multiple communication channels to connect with the company.


Submit Your Complaint

2 thoughts on “Together Energy Complaints”

  1. I have been a customer of Together Energy for several years. Recently moved house. Contacted them to give final meter readings. Was told I was due a credit which would be issued by cheque within 14 days. This was 28 days ago. Since then i have tried to contact by phone and left a call back request on 3 occasions with no call back received. I also sent an email 3 days ago to support@ with no reply. Simon Davies 07731 943 436

    Reply
  2. I have the same sentiment and experiences as Simon Davies. As a pensioner I have to struggle to make ends meet. Together Energy appears to have abused its clients with lies and deceit. I have tried to contact them however I should have expected the wall of silence that they placed on me and I guess all the other pensioners are in the same dire situation. There should be a register which highlights the corporate thefts being heaped on us pensioners so that we can fight back, starting with Together Energy. Donald Glapinski 078xxxx105

    Reply

Leave a comment