Our age is a powered age that is fueled by both renewable and non-renewable energy mix. Energy is not only the requirement of industry but our homes also need it as many of our home appliances require electric power. For addressing our energy needs, many energy companies have popped up in every country.
Together Energy is one such UK-based energy company that operates in the UK. It was established in 2016 and still it is one of the fast-growing British energy companies. Together Energy is one of the over 70 smaller energy companies in the UK. The company supplies only electricity and natural gas to both domestic and industrial sectors of the UK. At present, it has nearly 150,000 active consumers (both domestic and businesses). In addition to its energy products, Together Energy has enabled its Brit consumers to manage their accounts virtually by paying bills, tracking their energy profile, and sending them their meter readings each month, etc via its interactive website.
In addition to its energy products and related services, any of their consumers can also get in touch with the supportive and professional customer support team if they are having any query or want to file a complaint. Any of the company’s consumers irrespective of their physical location can connect with the customer support team via any of the following means.
- Via Phone
- Via Email
- Via Post
How to Lodge a Complaint to Together Energy
You can complain via any of the above means but registering the complaint via phone is the most convenient as it is an instant means of resolving your query. For lodging, a complaint via phone, visit their website, and at the bottom of the homepage, you will find the ‘complaints’ tab. Click this tab and you will be redirected to another webpage, where you will find several methods of registering your complaint. One of these methods is to lodge your complaint via phone. The given phone number is 0141 846 1520. Now just pick up your phone and dial the given number for initiating the complaint process.
Once you are connected with a member of the customer support team then you can lodge your complaint and the member will guide you through the resolution process of your complaint. The lines are open from Monday to Thursday (09:00 am to 06:00 pm) and from 09:00 am to 05:00 pm on Fridays while the same are closed on weekends and other closed holidays. Besides reaching them out by phone, you can also file your complaint via any of the following methods.
In case, you don’t want to indulge in telephonic conversation or the lines are closed then you can alternatively email them your complaint. You can locate their email address on the complaints page. For your convenience, the email address is [email protected]. Once they get your email, then the customer support team will instantly connect with you for resolving your complaint.
For lodging, a complaint via post, write a complaint letter and send it to them. On the complaints page, you will find their postal address. For your convenience, here is the postal address. Once they receive your complaint letter, they will contact you soon.
Together Energy, 1st Floor,
Erskine House, Clydebank Business Park, Dunbartonshire, G81 2DR
Over to You
Energy is the basic requirement of our age. Together Energy has not only fulfilled that need but also strives to facilitate its consumers by providing them multiple communication channels to connect with the company.