Tesco Complaints

Twitterhttps://twitter.com/Tesco
Complaint Email[email protected]
Complaint Phone Number0800 505555
Online Complaint Formhttps://icomplaints.co.uk/submit-a-complaint
Head OfficeFalcon Way, Shire Park, Welwyn Garden City, Hertfordshire, AL7 1TW

Tesco is a British company that was founded by Jack Cohen. The multinational company has made quite a name for itself in the industry. Tesco has several shops all across Asia and Europe that sell groceries and other merchandise. The company has been quite helpful to all its customers. The staff encourages the use of technology to file online complaints or orders.

tesco complaints

With headquarters located in Welwyn Garden City, in England, the company has been very consistent in delivering quality products. Over time, it has gained the trust of many customers and today it is one of the largest retailers in the world. The hundred and one-year-old company knows how to keep its customers happy and has come up with several ways in which the company officials can be contacted. The methods are listed below:

Tesco Customer services

The company has very active customer service. Executives are very helpful and understanding and any complaint that you file will be looked into carefully. The contact number to reach customer service officials is 0800505555. This is the easiest way to let the company know about the problems you are facing.

Another way to reach the customer services of Tesco is to send them an email. If you are unable to reach them by phone you can always send them an email addressing the issue you are facing. Their customer service email id is [email protected]. Receiving a solution through the mail may take a little longer than usual. If you are eager to talk to customer service executives, we suggest you use the phone number. However, if you do have some time on your hand, you may also use the email id.

Contact the CEO

If you face a difficulty that the customer service executives are unable to resolve, you can contact the CEO of the company. If you feel the customer service officials are unwilling to help you, try sending an email to the CEO at [email protected]. You will receive a reply quickly and the customer services will swiftly get engaged in resolving your issue. However, try to call the customer service number or send an email before you approach the CEO.

Tweet It

Using social media to let the company know that you are unhappy with their services is a clever option. Companies are very sensitive to what people on social media think of them. Therefore, if you want to get to them quickly, try tweeting to them. Try tweeting to Tesco(UK) and wait for a reply. You will be contacted by an official quickly and you can talk to them to elaborate on the problem you are facing.

Conclusion

The company acknowledges the fact that human error does occur and has therefore taken several steps to make it easy for customers to reach the executives. The officials are quite professional and dedicated to their jobs, and will solve your problem as quickly as possible.


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5 thoughts on “Tesco Complaints”

  1. I have been overcharged by over £19 on my weekly shopping bill. When I took this to the customer service desk, I was informed that this is due to the clubcard discounted prices not being applied at the till, because of a fault in the system, and that I would to return a later date to get this corrected. This is unacceptable. I would not have purchased certain goods if I had known that the advertised prices were not being applied. Is this even legal?

    Reply
  2. I have been overcharged by over £19 on my weekly shopping bill. When I took this to the customer service desk, I was informed that this is due to the clubcard discounted prices not being applied at the till, because of a fault in the system, and that I would to return a later date to get this corrected. This is unacceptable. I would not have purchased certain goods if I had known that the advertised prices were not being applied. Is this even legal?

    Reply
  3. To whom this may concern,

    I am writing to inform you on the persistent issues I have had concerning my allotted time online delivery.
    As someone with a busy schedule and important commitments I rely on my delivery coming at the time I select when making my order, and often pay significantly more for this specific allocation. Recently, I have been receiving my delivery an hour to half an hour early, often with no notice. I understand that drivers have a tight schedule but I have paid the additional costs for this service therefore I respect to recieve it.

    Furthermore, today was an issue I would particularly like to bring to your attention, due to the fact my delivery was left on the porch in crates without any communication that it had been delivered to which a passer by had to alert me of. My set allocation for this delivery was from 5-6pm the order was found at 5:45. Should I have not been alerted my frozen food would have been inedible. Additionally, I was unable to accept any swaps made to my order.

    I hope we are able to come to a resolution for such future issues.

    Kind Regards,
    Amy Binks

    Reply
  4. Purchased Tesco 4 x Chicken and Bacon pies. Bar code 5 054402787828. BBF date Feb 2023.
    Other nos. on box . 2042 12 23
    JPG 219170-07
    Found this product to be a load of rubbish there was a lack of chicken and bacon had a job to find any at all found a couple of tiny pieces of chicken and one 5mm piece of bacon . The sauce far from being succulent was the consistency of white coloured water. You should Know this quality is not acceptable and bears no comparison to the packaging which is of course the reason they are purchased.
    I await your comments
    Regards
    D.Hardman

    Reply
  5. Your quality of fruit and vegetables in the St Helens branch is appalling, what I did purchase some of it had to be thrown out when I got home, and the other stuff which I needed too do my weekly shop weren’t even edible to buy so I had too go to Asda. Yes I could have returned to store with my inedible food, but then the time to get their plus the ever rising cost of fuel would have been pointless

    Reply

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