| https://twitter.com/starbucks/ | |
| Complaint Email | PressEMEA@starbucks.com |
| Complaint Phone Number | 44 (0) 20 3047 2656 |
| Online Complaint Form | https://customerservice.starbucks.com/app/answers/list/search/1/kw/Complaint/search/1 |
| Head Office | 1337 N Westwood BlvdPoplar Bluff, MO 63901 |
Starbucks was established in 1971 and since then it has witnessed a quick expansion and now it has also presence in 80 countries of the world including UK. Starbucks is the premier roaster and retailer of specialty coffee in the world. The brand has more than 32,000 stores all over the world. Following are the products of the Starbucks.
- Espresso Drinks
- Brewed Coffee
- Ice Coffee and Cold Brew
- Hot Tevana and Iced Tevana Tea
- Smoothies and Bottled Drinks
- Hot Chocolates and Other Drinks
Besides these drinks, the multinational coffee brand also offers other menus which include both bakery items, breakfast, lunch, fresh fruit and pots, whole bean, and much more.
You can either visit any of its restaurants/stores or can order your coffee or snacks online as Starbucks also offers the facility of online ordering via its website. And if you are facing any difficulty regarding any of its products or staff or simply want to show your dissatisfaction by registering a complaint against the multinational brand then you can readily do it through its website. You can connect with the brand’s customer services team via any of the following methods.
- Via Contact Form
- Via Social Media Platforms
- Via Mobile App
- Via Visiting the Restaurant
How to Lodge a Complaint to Starbucks
You can complain via any of the above means but registering the complaint via contact form is the most convenient as it is an instant means of resolving your query. For lodging, a complaint via contact form, visit their website, and at the bottom of the homepage, you will find the ‘contact us’ tab. Click this tab and you will be redirected to another webpage, where you will find a contact form. For lodging a complaint, you have to fill the form by providing the required information like personal details, contact details, complaint information, and the like.
After filling the form submit it and soon one of the reps of the support team will get back to you. Besides reaching them out via contact form, you can also file your complaint via any of the following methods.
Via Social Media Platforms
Starbucks has also online presence on several social media platforms like Facebook, and Twitter. Links to their official Facebook and Twitter accounts are provided on the contact page of their website. If you connect with the customer team via Facebook or Twitter then they will respond you instantly.
Via Mobile App
Starbucks has also an interactive mobile app. You can download the app from both Google and Apple playstores. On this app, you can not only order online but can also register your complaint and can clarify your order issues as you can get instantly connected to a representative of the brand’s support team via the app.
Via Visiting the Starbucks Store
Finally, you can register your complaint by physically visiting any of its restaurants/stores and having a direct conversation with the restaurant’s manager. The brand has many stores/restaurants across the UK.
Over to You
Starbucks has ensured multiple communication channels for their consumers’ satisfaction. Use any of them if you need to get in touch with the brand.