Eyes are invaluable gift from heavens. And protecting our eyes is the only thing; we can do to show our gratitude for this priceless blessing. Fortunately, we have many eye clinics. Specsavers is one such optical clinic that operates in the UK, Nordic countries, Europe, Australia, and New Zealand.
The multinational chain offers a range of optical services like eye testing, OCT Scans, Eye care, contact lenses, optical glasses, and sun glasses. Besides, the chain also offers hearing services like hearing aids and hearing testings. Specsavers is the largest optical clinic in the UK with a market share of 42 percent. Specsavers has more than 2100 optical and audiology clinics across the UK.
Besides, the chain has also an impressive online presence as it maintains an interactive official website for facilitation of the Brit customers. If you are facing any difficulty regarding any of its services or products or simply want to show your dissatisfaction by registering a complaint against the multinational optical chain then you can readily do it through its website. You can connect with the customer support team via any of the following means.
- Via Phone
- Via Email
- Via Post
- Via Visiting the Clinic
How to Lodge a Complaint to Specsavers
You can complain via any of the above means but filing the complaint via phone is super easy as it is an instant means of resolving your query. For lodging, a complaint via phone, visit their website, and at the bottom of the homepage, you will find the ‘contact us’ tab. Click this tab and you will be redirected to another webpage, where you will find their phone number. Pick up your phone and dial the given number for initiating the complaint process.
Once you are connected with a member of the customer support team then you can lodge your complaint and the member will guide you through the resolution process of your complaint. Besides reaching them out by phone, you can also file your complaint via any of the following methods.
If you want to write about your complaint or query then you can write them a detailed complaint email. The email address is available on the contact page. Once they receive your complaint, a rep of the customer support team will contact you for addressing your complaint.
Still, you can write them a complaint letter. Their postal address is available on the contact page. For your convenience, their postal address is following.
Customer Care Manager, Specsavers Optical Group
FREEPOST GU209, GUERNSEY, GY1 5SS
Via Visiting their Clinic
In addition to these contact options, you can also visit any of your nearest Specsavers Clinics for registering your complaint. Specsavers has more than 2100 clinics across the UK and you can locate your nearest clinic by using the website. Just visit your nearest clinic and talk to the clinic’s staff.
Besides these multiple communication channels, Specsavers also has presence on social media platforms like YouTube, Instagram, Twitter and Facebook. You can follow their official social media accounts for latest updates. Their official account addresses are provided on their website.
Wrapping it up
Specsavers has provided multiple communication channels to its customers via its website for reaching out the professional and competent customer service team of the largest optical clinic of the UK. For more information please visit the link https://www.specsavers.co.uk/news-and-information/customer-care