Human health is beyond any doubt, a great blessing from heavens. Though all body parts are important for our health but teeth are more important for both of their aesthetic and health values. In this internet age, online clinics and other medical services have made it convenient to discuss any health issue with experts and docs. Smart Dental Care is one such chain of dental clinics in the UK that is serving Brits since its inception. Besides its website, the clinic chain has around 30 physical locations in the UK.
The chain mainly serves North West of England and Northern Ireland but anyone from across the UK can access its virtual consultations and other online services. Till now, it has served about 500,000 patients. The chain offers a range of dental treatments – both routine care and cosmetic surgeries. The treatments of the chain include dental bridges, composite bonding, dental crowns, clear aligners, dental implants and hygiene, virtual consultations, teeth whitening, and many other dental procedures.
Besides, the chain is also having a supportive and helpful customer services team and if you want to either clarify about your dental procedure or want to complain about any of the associated clinic’s staff member then you can reach out to the team via any of the following means.
- Via Contact Form
- Via Post
- Via Social Media Platforms
- Via iComplaints services (Link at the end of the article)
How to Lodge a Complaint to Smart Dental Care
You can complain regarding any issue via the contact form is instant and therefore effective. For lodging, a complaint via contact form, visit their website, and at the top of the homepage, you will find the ‘contact’ tab. Click this tab and you will be redirected to another webpage, where you will find an elaborate form.
You have to fill in the form with relevant details like your name, email address, date of birth, your address, phone number, and reason of contact. After filling the form, submit it by clicking the submit tab present at the end of the form. Once they receive your form, one of the members will get back to you via provided email address for resolution of your query.
In case, you don’t want to submit your complaint via contact form then you can alternatively write to them by post. You will find their postal address on both home and contact pages. For your convenience, the postal address is as following.
Unit 5, Ashbrook Office Park, Longstone Road
Manchester, M22 5LB
Via Social Media Platforms
Smart Dental Care has also online presence on several social media platforms like Facebook, Instagram and LinkedIn. Links to their official Facebook, Instagram and LinkedIn accounts are provided on both home and contact pages of their website.
In addition, they also have a helpline number which is available at the contact page beneath their postal address. You can also get your general enquiries clarified via this helpline number.
Wrapping it Up
Smart Dental Care strives for facilitating its valued consumers in every possible way so they have provided multiple communication channels for their customers to reach them out. The clinic chain offers both NHS and private treatments and therefore almost everyone can get benefit from their online website as well as physical clinics.