Screwfix Complaints

Twitterhttps://twitter.com/screwfix/
Complaint Email[email protected]
Complaint Phone Number03330 112 112
Online Complaint Formhttps://icomplaints.co.uk/submit-a-complaint
Head OfficeTrade House, Mead Avenue, Yeovil BA22 8RT

Tools are necessary for the maintenance of home appliances, smart gadgets, and cars, etc. If you are the one who is responsible for the maintenance of these products then probably you may be familiar with Screwfix.

Screwfix is the UK’s largest trade tools retailer which has more than 700 physical locations across the country besides an online store. The retailer was established in 1979 and is headquartered in Yeovil, England. In 1999, Screwfix was acquired by Kingfisher, plc. The retailer offers both manual and power tools for a number of trades. The trade tools include auto and cleaning tools, heating and plumbing tools, outdoor and gardening tools, auto and cleaning tools, and much more. In addition to tools, the retailer also offers other related products like sealants and adhesives, screws and fixings, ladders, PPE and workwear, screws and fixings, and much more.

Screwfix Complaints

Besides a wide range of tools and related products, Screwfix has also a supportive customer care team. If any of the consumers have any query or want to file a complaint against any tool business then he/she can readily do it via its website. Anyone can connect with the consumer support team of Screwfix via any of the following methods.

  • Via Phone
  • Via Post
  • Via Visiting Screwfix Store
  • Via Online Form
  • Via our complaints services

How to Lodge a Complaint to Screwfix

You can complain via any of the above means but filing the complaint via phone is easy as it is an instant means of lodging your complaint. For lodging, a complaint via phone, visit their website, and at the bottom of the homepage, you will find the ‘help and contact’ tab. Click this tab and you will land on the contact page of the website. On the contact page, you will find their phone number i.e., 03330 112 112

Now, pick up your phone and dial the given number for registering your complaint with the customer support team of the tool company. Besides reaching them out by phone, you can also register your complaint via any of the following methods.

Via Post

In case, you don’t want to submit your complaint by phone then you can alternatively write to them by post. You will find their postal address beneath their phone number on the contact page. For your convenience, the postal address is as following.

Customer Resolutions, Screwfix Direct Limited
Trade House, Mead Avenue, Yeovil, Somerset, BA22 8RT

Via Visiting Screwfix Store

The most convenient method of filing a complaint against any Screwfix store or its member is to visit the store’s manager. Go straight to the store’s manager and tell them your query against any staff member or a tool or any other product.

Via Online Form

Still, if you want to register your complaint via online form than you submit an online form detailing your complaint. The online form option is also present on the contact page. For registering your complaint via online form, click ‘contact the team’ tab and a form will open up. Now, you have to fill the online form with personal information and detailed complaint. After filling, click ‘submit’ to submit the form. After receiving your online form, they will get back to you within 1 working day.

Final Word

Screwfix has provided multiple means of communication to its British citizens for connecting with the leading tool business.


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