Education industry of our times is very complicated as it involves different services. Staff absence insurance and students’ wellbeing services are two of the main extra-academic services that every educational institute needs. For provision of these varied services, many businesses have popped up across every major country of the world.
Schools is one such online business that offers varied services to educational institutes across the UK. It was established in 1997 and is a family-run business. Schools offers a range of services to every learning institute of the UK. Its services include staff absence insurance, EAP and online resources, counseling services, musculoskeletal services, specialist consultations and scans and much more. The business has earned trust of its clients due to their exceptional services.
In addition to its vital services, you can also get in touch with the supportive and professional customer support team of the business through its website. If you have any query or want to file a complaint against any issue then you can readily do it. You can connect with the customer support team via any of the following means.
- Via Phone
- Via Email
- Via Online Chat
- Via Contact Form
- Via Post
- Via iComplaints services (Link at the end of the article)
How to Lodge a Complaint to Schools
You can complain via any of the above means but filing the complaint via phone is easy as it is an instant means of lodging your complaint. For lodging, a complaint via phone, visit their website, and at the top of the homepage, you will find the ‘contact us’ tab. Click this tab and you will be redirected to another webpage, where you will find their phone number i.e., 0113 2161144.
Now, pick up your phone and dial the given number for registering your complaint with the customer support team of the brand. Besides reaching them out by phone, you can also register your complaint via any of the following methods.
If you want to connect them via email then you can also send them the email detailing your complaint. The email present is present on the contact page of their website. Once they receive your complaint email then the team will respond you soon. For your convenience, the email address is [email protected].
Via Online Chat
In case, you don’t want to register your complaint via phone or email then you can connect them via Online Chat. You will find the Online Chat facility on the contact page of the website. Once you click the live chat option then a new window will open up where you have to enter your name, email, and other details. After entering the information, you are ready to connect with the professional team of the educational business.
Via Contact Form
Still, you can contact them via contact form. You will find a contact form on the contact us page. Just fill in this form with relevant details like your name, email, and complaint message. Once you have entered your name, email, and your enquiry, submits the form. After submitting the form, one of the representatives of the customer team will contact back as soon as possible.
Finally, you can write them a complaint letter. Their postal address is available on both home and contact pages of their website. For your convenience, their postal address is following.
1a moor road, headingly,
Leeds, ls6 4bg
So far, Schools is a successful business entity and like every successful business, Schools value its clients/customers and is therefore eager to listen out them via the multiple communication channels provided on its website.