|Complaint Phone Number||0800 328 1700|
|Online Complaint Form||https://help.sainsburys.co.uk/help/refunds-returns/how-do-make-a-complaint|
|Head Office||Sainsbury’s Store Support Centre, 33 Holborn, London, EC1N 2HT|
Sainsbury’s was established in 1869 and it is now the second largest supermarket chains in the UK – Tesco is the market leader. Sainsbury’s is headquartered in Holborn Circus, City of London. The company is divided into Sainsbury’s Supermarkets Ltd (including convenience shops), Sainsbury’s Bank and Sainsbury’s Argos. With over 1420 shops across the UK and Republic of Ireland, Sainsbury’s is serving its UK and Irish consumers with pride since its creation.
Sainsbury’s is one stop shop for majority of the Brits as it offers diverse products. Products of Sainsbury’s include food items, recipes, groceries, energy products, gardening tools and related items, apparel items for men, women, and kids, footwear, homeware, banking services, and much more.
Sainsbury’s has 16 percent of the UK market share and is the chief competitor of a Tesco and ASDA. You can shop both offline from its stores and online on its official website. Besides, if you have any query or want to file a complaint against the supermarket chain then you can also do it through its website. You can connect with its customer support team via any of the following means.
- Via Post
- Via FAQs
- Via Help Center
How to Lodge a Complaint to Sainsbury’s
You can complain via any of the above means but filing the complaint via post is easy and effective. For lodging, a complaint via post, visit their website, and at the bottom of the homepage, you will find the ‘contact us’ tab. Click this tab and you will be redirected to another webpage, where you will find their postal address. For your convenience, here is the postal address.
Sainsbury’s Store Support Centre, 33 Holborn, London, EC1N 2HT
Once they receive your complaint letter, they will contact you soon. Besides, reaching them out via post, you can also file your complaint via any of the following methods.
Sainsbury’s has also a comprehensive FAQs section which can clarify maximum of your doubts, hence reducing the chances of complaints. Link to FAQs section is provided on the contact us page. After clicking the link, you will be redirected to another page where you will find helpful information regarding to deliveries, order placement, restricted products, payment issues, and the like.
Via Help Center
Still, if you have any query then you may seek help from Sainsbury’s help center. You can locate a link to the help center on the contact us page. After clicking the link, you will be redirected to another webpage. At this page, you can either search for your relevant query or can resolve your query related to any field i.e., shopping, delivery, payment, etc.
In addition to all of the mentioned communication means, Sainsbury’s has dedicated websites for its other business divisions like a separate banking website via which you can reach out the customer services team of the particular category. Besides, you can also find various phone numbers at the site that will help you to register and subsequently address your complaints.
To Wrap it Up
Sainsbury’s is the second largest supermarket chains in the UK and you can contact the chain at anytime through the multiple communication channels provided on their websites. For more information please visit the link