Pretty Little Thing or PLT was launched in 2012 as a women-only fashion and lifestyle brand. Now the fashion brand has a wide presence across the width and breadth of the UK. Besides, it also ships its products to other regions and countries of the globe. The clothing and fashion retailer offers quality clothing for women like tops, bottoms, dresses, coats, and jackets. Besides apparel products, the brand also sells accessories, footwear, occasional wear, homeware, beauty products, and other merchandise.
Clothing items of PLT is quite popular with a majority of UK girls and ladies and it is safe to say that it has become one of the favorite shopping destinations for a majority of the UK women population. The brand targets 16-35 years age-bracket and also sells plus size apparel products. The brand offers great discounts from time to time and you can avail permanent discount if you are a student.
Besides its quality products, PLT has a wonderful customer support team. You can also get in touch with the supportive and professional customer support team of the brand through its website. If you have any query or want to file a complaint against the brand then you can readily do it. You can connect with the customer support team via any of the following means.
- Via Contact Form
- Via WhatsApp
- Via Social Media Platforms
- Via FAQs
- Via our services
How to Lodge a Complaint to Pretty Little Thing
You can complain via any of the above means but filing the complaint via contact form is easy as it is an instant means of lodging your complaint. For lodging, a complaint via contact form, visit their website, and at the bottom of the homepage, you will find the ‘help’ tab. Click this tab and you will be redirected to another webpage where you will find several categories.
Click the desired category and you will be redirected to another webpage where you will find contact us tab. Now click the contact us tab and you will land on another webpage having a contact form. Fill the contact form and then submit it. Soon, a rep of the team will get back to you.
If you want to connect them via WhatsApp then you can also send them a message detailing your complaint via WhatsApp. Link to WhatsApp number is present on the contact page. For sending the message, you have to click the WhatsApp link. After receiving the message, the support team will contact you back.
Via Social Media Platforms
You can also resolve simple queries by chatting with support team via social media platforms. The company has official account on almost every major social media website. However, the support team will only respond via Twitter and Facebook accounts. Both of these accounts are provided at the contact page of the site.
Though FAQs is not meant for registering a complaint but you can clarify many of your general queries by using this facility. The website has a comprehensive FAQs section. By reading this FAQs section, almost all of your general queries will be resolved. Generally, it is recommended to read out this FAQs section before initiating any complaint process.
Sports Direct has provided multiple means of communication to its British as well as international consumers for connecting with the company.