|Complaint Email||[email protected]|
|Complaint Phone Number||44 84 5140 0200|
|Online Complaint Form||https://community.plus.net/t5/Plusnet-Feedback/Complaints/td-p/1571807|
|Head Office||The Balance, 2 Pinfold Street, Sheffield, S. Yorkshire S1 2GU, GB|
The advent of internet and allied communication technologies has impacted almost every industry in a fundamental way. This information age has also impacted every aspect of human life. Now without faster communication and internet connections, we can’t survive as every major products and services industry exists virtually. So having super fast internet connection has become a basic need of the day.
Many internet service provider companies exist in almost every country of the world. Likewise Plusnet is an ISP company based in the UK. It was established in 1997 and is headquartered in Sheffield, England, UK. The company provides a range of services including broadband, landline, IPTV and Mobile services. At present, it has more than 8 million active consumers across the UK.
The company has an amazing website and if you are facing any difficulty regarding any of its services or staff or simply want to show your dissatisfaction by registering a complaint against the company then you can readily do it through its website. You can connect with the company’s customer services team via any of the following methods.
- Via Phone
- Via Twitter
- Via Mobile App
How to Lodge a Complaint to Plusnet
You can complain via any of the above means but registering the complaint via phone is the most convenient as it is an instant means of resolving your query. For lodging, a complaint via phone, visit their website, and at the bottom of the homepage, you will find the ‘contact us’ tab. Click this tab and you will be redirected to another webpage, where you will find their phone number i.e., 0800 079 1133. Pick up your phone and dial the given number for initiating the complaint process.
Once you are connected with a member of the customer support team then you can lodge your complaint and the member will guide you through the resolution process of your complaint. Besides reaching them out by phone, you can also file your complaint via any of the following methods. You can call them seven days a week and pertinently mentioned that customer support team of Plusnet is an award winner team which means you will be in conversation with one of the most professional customer support team in the UK.
In case, you don’t want to register your complaint via phone then you can connect with the team via Twitter. You will find a link to their official Twitter account beneath the phone number on the contact us page. Once you click the link then you will be redirected to their official Twitter account. Now you have to tweet your query and they will get back to you as soon as possible. Besides, the Twitter channel you can also connect them via app.
Via Mobile App
In case, you don’t want to register your complaint on the website then alternatively you can do it via their app. Plusnet has an interactive app which you can download from both apple and Google play stores. After downloading the app, login to it and locate the ‘contact’ functionality. Click the ‘contact’ functionality and now you are ready to lodge your complaint.
To Wrap it Up
Plusnet has ensured multiple communication channels for their consumers’ satisfaction. Use any of them if you need to get in touch with the ISP Company. For more information please visit the link