Peabody Complaints

Complaint Phone Number0800 022 4040
Online Complaint Form
Head Office45 Westminster Bridge Road, London,SE1 7JB

Human beings have some basic necessities without which humans will struggle. Home or shelter is one of these basic necessities. Therefore, after food and security one must strive to acquire a shelter or home. For acquiring home or shelter many companies and associations have popped up in almost every country of the world.

Peabody Trust or popularly known as Peabody is one such housing association that operates in the London, UK. The association is present in London and the South East. In fact, it is one of the largest housing associations in England which was established in 1862 by a London-based American Banker named George Peabody. The housing association has more than 67,000 houses and about 1,55, 000 residents. The association offers sale and purchase of homes, affordable rented-houses, and support services like repairs, etc. Besides, the association also offers an extensive range of community programmes that focuses on regeneration.

Peabody Complaints

In addition, the housing association is also having a supportive and helpful customer services team and if you want to either clarify about your query or want to complain about any of the related issue then you can reach out to the team via any of the following means.

  • Via Phone
  • Via Online Contact Form
  • Via Post
  • Via our complaints services

How to Lodge a Complaint to Peabody

You can complain regarding any issue via phone. Complaining via phone is instant and therefore effective. For lodging, a complaint via phone, visit their website, and at the bottom of the homepage, you will find the ‘contact us’ tab. Click this tab and you will be redirected to another webpage, where you will find make a complaint link.

Click this ‘make a complaint’ link and you will land on another webpage having their phone number i.e., 0300 123 3456. For registering your complaint, dial the given number. Lines are open from 08:00 am to 08:00 pm (Monday to Friday) and 09:00 am to 01:00 pm on Saturdays. On Sundays and other closed holidays, this communication channel is not available. Besides phone, you can also lodge a complaint via online contact form.

Via Online Contact Form

The contact form is available on the complaints page beneath the phone number. It is an elaborate form and you have to fill in all the relevant details like your name, email address, your postal address, phone number, and reason of contact. After filling the form, submit it by clicking the submit tab present at the end of the form. Once they receive your form, one of the members will get back to you via provided email address for resolution of your query.

Via Post

If you want to write a complaint letter then you can also write them. Their postal address is given at the complaints page. For your convenience, the address is given below.

Peabody, 45 Westminster Bridge Road
London, SE1 7JB

Peabody has also online presence on several social media platforms like Facebook, and Twitter. Links to their official Facebook, and Twitter accounts are provided on homepage of their website.

In Summary

Peabody strives to facilitate its valued customers in every possible way so they have provided multiple communication channels for their customers to reach them out.

Submit Your Complaint

1 thought on “Peabody Complaints”

  1. Saturday morning is like no other 7.00am woken up by a loud thud to the floor the children waking up and begin running up and down stomping feet dragging chairs jumping off furniture
    They have illuminated flooring and causing me a lot of distress
    I’ve been complaining since may 2019 when I was woken up before 6 in the morning
    Children banging running jumping and stomping
    I had to go up their in my dressing gown to tell them that they can not make noise like that especially this time of the morning
    They were very rude and the wife spitting at me from behind her husband who was just as rude
    I was pretty shaken
    You wouldn’t think butter would melt in their mouths by looking at them they look like decent enough people
    But I can’t stand them I hate them for the hell they are putting me through
    The parents every morning will drop something on their illaminated flooring they’ll do it several times
    They will drag chairs across the illaminated flooring several times the children will jump off furniture/ chairs table non stop it goes on for a couple of hours then the parents will drop balls or beads so they run across the flooring they are trying to antagonise me
    Yesterday the dad was knocking on the floor I’ve recorded it but this page does not allow me to send it in fact I can’t send any videos of sound recording and when been sent emails for me to pin the recordings in past that hasn’t worked either
    Dailey you are in my opinion a corrupt Peabody worker telling me they don’t have illaminated flooring
    You can only say what your eyes see
    That’s a good one!!!
    I live under these uncivilised people not you
    I hear the bouncing of ghe flooring the creeks and the stomping not you
    You came into my home and blatantly lied!!! Because you know that if I choose to I could take you and Peabody/ my noise neighbours to court it’s caused me so much stress it’s been the worst 4 years of my life
    I am disabled and I also have a brain tumour! I can not put up with their noise any longer
    When I told you Daley I had a brain tumour the first thing you said to me was oh I’m so sorry , my mother died of cancer 😳 your very words
    I’m disgusted !! How dare you even say such a thing to someone who has a brain tumour
    Thing is Daley I don’t have Cancer you are very unprofessional in your conversation and to come out with how your mother died of cancer was so irrelevant
    I have my diary names dates and conversations
    Also Cas numbers since 2019
    I wish I never moved into this block the anti social behaviour from the neighbours on the 13th floor with illaminated flooring is so intrusive and anyone who has experienced what I’m experiencing right now will understand how intrusive and loud the noise is and how much it has an affect on one’s well being
    You have had that sound monitor results back it’s been 2months since it was collected and all I’m getting is excuse after excuse
    This Peabody is corrupt
    And some of the people are too!!! I’m absolutely discusted that my neighbours who live on the 13th floor above me have been allowed to have this floor (illaminated) and continue their anti social behaviour


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