The Corona Pandemic emphasized the significance of hygienic practices and hygiene products. For meeting the needs of hygiene-centric consumers, many new hygiene companies have emerged and the existing ones have doubled their productions. Among many established hygiene businesses, PAL is one amazing hygiene and aerosol retailer that offers diverse products to every British consumer.
PAL is one of the popular health, hygiene, and aerosol retailers in the United Kingdom that was established in 1963. Besides hygiene products like sanitizers and drain cleaners, gloves, and spill control, the retailer also offers other products like aerosols, automotive products, pet goods, and much more.
The online retailer offers varied products and customer services via its official website. And if you are facing any difficulty regarding any of its products or staff or simply want to show your dissatisfaction by registering a complaint against the retailer then you can readily do it through its website. You can connect with the brand’s customer services team via any of the following methods.
- Via Phone
- Via Contact Form
- Via Post
How to Lodge a Complaint to PAL
You can complain via any of the above means but registering the complaint via phone is the most convenient as it is an instant means of resolving your query. For lodging, a complaint via phone, visit their website, and at the bottom of the homepage, you will find the ‘contact us’ tab. Click this tab and you will be redirected to another webpage, where you will find their phone number i.e., 0333 577 5776. Pick up your phone and dial the given number for initiating the complaint process.
Once you are connected with a member of the customer support team then you can lodge your complaint and the member will guide you through the resolution process of your complaint. Besides reaching them out by phone, you can also file your complaint via any of the following methods.
Via Contact Form
In case, you don’t want to register your complaint via phone then you can contact them via contact form. You will find a contact form on the contact us page. Just fill in this form with relevant details like your name, email, phone number, and complaint message. Once you have entered your name, email, and your enquiry, submits the form. After submitting the form, one of the representatives of the customer team will contact back as soon as possible. Besides, the contact form you can also connect them via Post.
Still, you can lodge your complaint via Post. Their postal address is given on the contact page. As soon as they receive your complaint letter, they will get in touch with you. Following is the postal address.
Unit 2 Carter Building, Brookside, Red marsh
Thornton-Cleve leys, FY5 4EZ.
To Wrap it Up
Since the outbreak of COVID-19, PAL has been the favorite shopping destination of Brits for their quality hygiene products. Also, PAL has ensured multiple communication channels for their consumers’ satisfaction. Use any of them if you need to get in touch with the retailer.