Nike is popular multinational activewear and sportswear brand that has business operations in almost every region of the world i.e., from Europe to Asia-Pacific to Americas to Middle East to Africa. The company sells quality activewear and sports gear. Besides, it also offers footwear and other products to its Brits as well as international consumers.
Like its international presence, the brand also operates in the UK and has extensive presence all across the UK. Products of the brand for Brits include women’s, men’s and kids’ clothing, footwear, accessories, activewear and sports gear.
In addition to its huge product catalog, you can also get in touch with the supportive and professional customer support team of the brand through its website. If you have any query or want to file a complaint against the brand then you can readily do it. You can connect with the customer support team via any of the following means.
- Via Phone
- Via Online Chat
- Via Visiting the Store
How to Lodge a Complaint to Nike
You can complain via any of the above means but registering the complaint via phone is the most convenient as it is an instant means of resolving your query. For lodging, a complaint via phone, visit their website, and at the bottom of the homepage, you will find the ‘contact us’ tab. Click this tab and you will be redirected to another webpage, where you will find their phone number. Pick up your phone and dial the provided number for initiating the complaint process.
Once you are connected with a member of the customer support team then you can register your complaint or can resolve your query. Besides reaching them out by phone, you can also file your complaint via any of the following methods.
Via Online Chat
In case, you don’t want to register your complaint via phone then you can connect them via Online Chat. You will find the Online Chat facility on the contact page of the website. Once you click the live chat option then a new window will open up where you have to enter your name, email, and other details. After entering the information, you are ready to connect with the professional team of the brand.
Via Visiting the Store
Nike has many physical stores across the UK and therefore you can always find a nearby Nike Store. You can also register your complaint by physically visiting any of its stores and having a direct conversation with the store’s manager.
Though it is a traditional way of registering your complaint but it is the safest way of showing the brand’s staff your legitimate concerns. Besides these multiple communication channels, you can also follow the brand through its official social media accounts. Nike has official accounts on several social media platforms including Facebook, Instagram, YouTube, and Twitter. By following their social media accounts, you can keep yourself updated regarding new products and promos.
To Wrap it Up
Nike is a multinational company that is still expanding and like every growing business, Nike values its customers. Nike has also ensured multiple communication channels for their consumers’ satisfaction. Use any of them if you need to get in touch with the brand. For more information please visit the following link https://www.nike.com/gb/en/help#contact