| https://twitter.com/nikesupport | |
| Complaint Email | – |
| Complaint Phone Number | 0207 660 4453 |
| Online Complaint Form | https://icomplaints.co.uk/submit-a-complaint |
| Head Office | Nike Film House 142 Wardour Street Soho London W1F 8DD |
Nike is popular multinational activewear and sportswear brand that has business operations in almost every region of the world i.e., from Europe to Asia-Pacific to Americas to Middle East to Africa. The company sells quality activewear and sports gear. Besides, it also offers footwear and other products to its Brits as well as international consumers.
Like its international presence, the brand also operates in the UK and has extensive presence all across the UK. Products of the brand for Brits include women’s, men’s and kids’ clothing, footwear, accessories, activewear and sports gear.
In addition to its huge product catalog, you can also get in touch with the supportive and professional customer support team of the brand through its website. If you have any query or want to file a complaint against the brand then you can readily do it. You can connect with the customer support team via any of the following means.
- Via Phone
- Via Online Chat
- Via Visiting the Store
How to Lodge a Complaint to Nike
You can complain via any of the above means but registering the complaint via phone is the most convenient as it is an instant means of resolving your query. For lodging, a complaint via phone, visit their website, and at the bottom of the homepage, you will find the ‘contact us’ tab. Click this tab and you will be redirected to another webpage, where you will find their phone number. Pick up your phone and dial the provided number for initiating the complaint process.
Once you are connected with a member of the customer support team then you can register your complaint or can resolve your query. Besides reaching them out by phone, you can also file your complaint via any of the following methods.
Via Online Chat
In case, you don’t want to register your complaint via phone then you can connect them via Online Chat. You will find the Online Chat facility on the contact page of the website. Once you click the live chat option then a new window will open up where you have to enter your name, email, and other details. After entering the information, you are ready to connect with the professional team of the brand.
Via Visiting the Store
Nike has many physical stores across the UK and therefore you can always find a nearby Nike Store. You can also register your complaint by physically visiting any of its stores and having a direct conversation with the store’s manager.
Though it is a traditional way of registering your complaint but it is the safest way of showing the brand’s staff your legitimate concerns. Besides these multiple communication channels, you can also follow the brand through its official social media accounts. Nike has official accounts on several social media platforms including Facebook, Instagram, YouTube, and Twitter. By following their social media accounts, you can keep yourself updated regarding new products and promos.
To Wrap it Up
Nike is a multinational company that is still expanding and like every growing business, Nike values its customers. Nike has also ensured multiple communication channels for their consumers’ satisfaction. Use any of them if you need to get in touch with the brand. For more information please visit the following link
I went to the White City Westfield Nike store with my disabled mother today (7/03/23) at around 2pm and chose 2 pair of trainers for her to try in 5.5.
I then liked a pair for myself and asked to try it in 4.5 and was told that each customer is only allowed to try 2 pairs.
Clearly my disabled mother is a customer and is entitled to try 2 pairs and I too am a customer and am entitled to try 2 pairs, although I only asked to try 1 pair. The shop assistant clearly didn’t count my disabled mother as a customer.
This was supposed to be a fun day out for us and I found his behaviour incredibly offensive.
I then asked to speak to the manager and was told the manager is away on holiday and they way the matter was dealt with by other representatives made the experience even worse!!!
It seems to me that either Nike is not recruiting the right people or not training them properly. Although you don’t need training to realise that a disabled person also counts as a customer.
Nike has made a big mistake by basing an advert about women’s sports bra’s using a Transgender person. This individual doesn’t appear to need to wear a bra, yet Nike decides to hire this individual to showcase women’s bra’s. The reason women wear sports bra’s whilst training is to prevent her breasts from popping out of a bra. To use a Transgender model with zero boobs to showcase how good the bra is in keeping the breasts in place, is frankly disingenuous and wrong. Nike stop taking away women’s rights. Female women have breasts, your model doesn’t. We are sick to death of having our rights stripped away for a tiny minority of people. I have no issue with anyone who feels they were born in the wrong body. I have a huge issue with large companies using Transgender individuals to promote Female people who are born and develope breasts. Nike please use a female to promote your products. Women’s rights are being eroded everyday. It’s very upsetting. Thank you